Human Resources Business Partner

Humber River HealthToronto, ON
Onsite

About The Position

Humber River Health, established in 2015 as North America’s first fully digital hospital, serves 850,000 residents in North West Toronto. The organization is committed to Equity, Inclusivity, and active participation in the North West Toronto Ontario Health Team. It leverages technology and clinical expertise to enhance care, allowing staff and physicians more time with patients, reducing inefficiencies, and minimizing errors. Humber River Health is formally affiliated with the University of Toronto and Queen’s University, aiming to become a community academic hospital, with a research strategy focused on Clinical Excellence, Optimizing Care through Technology, and Community Connection. The Human Resources Business Partner will join the Human Resources Team, reporting to the Director, Employee and Labour Relations. This role acts as a strategic partner, offering expert advice and guidance to an assigned client group on HR and Labour Relations issues, ensuring decisions align with HR best practices and the Hospital’s strategic goals. The Employee and Labour Relations team supports approximately 5,000 employees across three sites, managing six bargaining units and about 4,200 unionized employees, fostering a positive and compliant workplace culture.

Requirements

  • Bachelor in HR Management or Labour/Industrial Relations required or equivalent experience.
  • Minimum of 5 years’ experience in Human Resources experience in a fast-faced unionized environment required, Healthcare preferred.
  • Extensive knowledge and proven ability to provide advice to clients on the application of the Ontario Employment Standards Act, Workplace Safety & Insurance Act, Human Rights Code, Labour Relations Act, Pay Equity Act, Occupational Health and Safety Act.
  • Experience in areas of employment law, employee, grievance handling, recruitment, accommodation/modified work placements, conflict resolution, displacements/terminations.
  • Demonstrated advanced skills in investigation, analysis, coaching, negotiation, consultation, mediation, conflict resolution, critical thinking, prioritization, collaboration, problem solving, analytical, interpersonal, and relationship management.

Nice To Haves

  • Certified Canadian Human Resources Leader (CHRL) certification an asset.
  • Human Resources Professional Association (HRPA) membership in good standing preferred.
  • Alternative Dispute Resolution certificate an asset.
  • An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.

Responsibilities

  • Act as a trusted advisor to assigned client groups, providing proactive HR planning, workforce strategies, and risk mitigation to support operational goals.
  • Ensure accurate interpretation and application of legislation, policies, procedures, and collective agreements; contribute to the development and implementation of HR policies and programs and act as a subject matter expert providing guidance on matters involving workplace violence, workplace discrimination and harassment, accommodation and return-to-work/modified work in collaboration with Occupational Health and Safety.
  • Manage complex employee grievance processes, complex/sensitive investigations, and dispute resolution management.
  • Serve as a liaison with union steward(s) and maintain regular, open and constructive communication.
  • Attend arbitration/mediation meetings and collective bargaining sessions as directed; proactively and accurately coordinate meeting preparation, take accurate and complete minutes; track and support the completion of meeting follow-up deliverables.
  • Conduct investigations into issues as directed, including participating in fact-finding meetings, preparing interview questions, recommending approved courses of action and preparing reports and related correspondence.
  • Analyze data to identify trends and recommend actions to management.
  • Partner on the development and implementation of HR policies, procedures, and programs in collaboration with other HR team members.
  • Develop and deliver training programs for managers to strengthen HR process knowledge and leadership capability.
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