Human Resources Business Partner

Truliant Federal Credit Union • Winston-Salem, NC

1d

About The Position

In this role, you’ll partner closely with assigned lines of business to understand their priorities, support their leaders, and turn people insights into practical action. You’ll play a key role in strengthening employee engagement, improving retention, supporting employee relations, and helping leaders make thoughtful, people centered decisions. Day to day, you’ll: Serve as a strategic HR partner and coach to leaders, helping align HR strategies with business needs, team goals, and Truliant’s values. Use employee feedback, HR metrics, and workforce trends to identify opportunities that improve engagement, retention, performance, and the overall employee experience. Support employee relations, onboarding, performance conversations, training needs, succession planning, change management, and compliance guidance in partnership with leaders and HR teammates. Beyond that, your work will include collaborating across Human Resources, Training, leadership teams, and assigned business areas to create practical solutions that help teammates and the organization succeed.

Requirements

• 5+ years of Human Resources experience with a strong background in HR business partnership, employee relations, and talent management.
• Ability to influence, advise, and build productive relationships with leaders at all levels.
• Strong employee relations capability, including coaching managers and employees through conflict resolution, workplace concerns, corrective action, policy compliance, remediation, and terminations.
• Ability to interpret HR data, identify trends, and recommend action plans tied to hiring, retention, turnover, engagement, and performance.
• Working knowledge of employment laws, HR best practices, compliance requirements, and policy guidance.
• Strong written and verbal communication skills in English, with the ability to explain sensitive or complex information clearly.
• Strong organization, attention to detail, confidentiality, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
• Intermediate Microsoft Excel and Word skills, with comfort using a computer in a general office environment.
• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• HR certification required, such as PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent, or ability to obtain certification within 6 months of hire.
• Comfort shifting priorities when business needs change, maintaining confidentiality, and providing excellent service to Truliant’s members and employees.

Nice To Haves

• Experience supporting leaders in financial services, credit unions, banking, or another highly regulated environment.
• Experience turning employee survey results, turnover analysis, or engagement feedback into clear action plans.
• Exposure to workforce planning, succession planning, change management, or career progression initiatives across multiple business groups.
• Advanced comfort with Microsoft Excel, HR reporting, or analytics tools that help translate people data into practical recommendations.

Responsibilities

• Serve as a strategic HR partner and coach to leaders, helping align HR strategies with business needs, team goals, and Truliant’s values.
• Use employee feedback, HR metrics, and workforce trends to identify opportunities that improve engagement, retention, performance, and the overall employee experience.
• Support employee relations, onboarding, performance conversations, training needs, succession planning, change management, and compliance guidance in partnership with leaders and HR teammates.
• Collaborate across Human Resources, Training, leadership teams, and assigned business areas to create practical solutions that help teammates and the organization succeed.

Benefits

• Meaningful work that directly supports Truliant teammates, leaders, and the member first mission that guides how we serve our communities.
• A collaborative HR environment where your judgment, coaching skills, and ideas can help shape employee engagement, retention, and leadership support across assigned lines of business.
• Opportunities to grow as a strategic HR partner through exposure to employee relations, talent planning, change management, workforce insights, and cross functional initiatives.
• A culture focused on inclusion, belonging, flexibility, work-life balance, and helping teammates feel valued, empowered, and rewarded for the work they do.
• Competitive benefits and teammate support, including resources that support wellbeing, development, and a rewarding career at Truliant.
• No-cost employee Medical, dental, vision coverage
• Prescription benefits (including mail order)
• Paid holidays and Paid Time Off (PTO)
• 401(k) plan with contribution matching
• Paid community involvement volunteers hours
• Paid group life Insurance
• Teammate loan discounts
• Tuition reimbursement
• Short and long-term disability
• Health & Wellness program
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level