Human Resources Business Partner (HRBP)

Care Advantage Corporate • Richmond, VA

8d • Hybrid

About The Position

The Human Resources Business Partner (HRBP) serves as a strategic and operational leader, partnering closely with leadership and field teams to drive organizational effectiveness. This role goes beyond traditional HR; you'll act as a trusted advisor, balancing employee advocacy with business needs while ensuring compliance, optimizing HR systems, and strengthening workforce engagement. At Care Advantage, Inc., we provide personalized, one-on-one care that improves quality of life for individuals across homes, hospitals, and healthcare facilities. Our organization is built on a commitment to clinical excellence, operational efficiency, and compassionate service. Our I.C.A.R.E. Values Define Everything We Do: Integrity – We act with honesty and do what's right-even when it's difficult. Compassion – We lead with empathy, understanding, and a people-first mindset. Accountability – We own our actions and deliver results. Respect – We honor every individual and foster inclusive environments. Excellence – We continuously raise the standard in care and performance. These values aren't just words-they guide our leadership decisions, employee experience, and patient outcomes.

Requirements

• 5+ years of progressive experience in HR (HRBP, Generalist, or Employee Relations)
• Strong background in employee relations, workplace investigations, compliance and audits
• Advanced knowledge of employment laws and HR best practices
• Hands-on experience with HRIS systems (ADP strongly preferred)
• Bachelor's degree in Human Resources, Business Administration, or related field
• High-speed, reliable internet for video conferencing and system access
• Quiet, distraction-free workspace ensuring confidentiality
• Ability to remain highly responsive and collaborative in a remote environment

Nice To Haves

• SHRM-CP or PHR certification
• Experience supporting multi-site or healthcare environments
• Exposure to M&A or organizational change management
• Strong analytical and reporting experience
• Strong interpersonal and influencing skills across all levels
• Ability to handle sensitive and confidential information with discretion
• Strategic thinker with the ability to execute tactically
• High attention to detail and ability to manage multiple priorities
• Alignment with I.C.A.R.E. values in daily interactions and decision-making

Responsibilities

• Serve as the primary escalation point for employee relations issues across assigned regions.
• Conduct complex workplace investigations (harassment, policy violations, performance concerns) with objectivity and confidentiality.
• Provide coaching to managers on performance management, disciplinary action, and employee development.
• Lead root-cause analysis for turnover trends and implement targeted retention strategies.
• Facilitate stay interviews, exit interviews, and employee feedback initiatives.
• Promote a positive employee experience aligned with I.C.A.R.E. values.
• Ensure adherence to federal, state, and local employment laws (FLSA, EEOC, I-9, etc.).
• Conduct routine and audit-ready personnel file reviews to ensure compliance.
• Oversee I-9 verification and audit processes, ensuring accuracy and timeliness.
• Review and assess background checks for employment eligibility decisions.
• Maintain and update: Employee handbook, HR policies and procedures, Job descriptions.
• Lead and support regulatory reporting and audit preparation.
• Act as the HRIS expert (ADP preferred) supporting system optimization and troubleshooting.
• Maintain data integrity, ensuring accuracy across employee records and reporting.
• Analyze key HR metrics (turnover, retention, compliance trends) to guide decisions.
• Identify opportunities to automate manual processes, improve workflow efficiency, and standardize HR operations across regions.
• Maintain centralized documentation (SOPs, templates, HR forms).
• Partner with leadership teams to align HR strategy with business goals.
• Provide insights and recommendations on workforce planning, organizational structure, and talent management.
• Support growth initiatives, including M&A integration activities.
• Act as a change agent, helping leaders manage organizational changes smoothly.

Benefits

• Work for a mission-driven healthcare organization making real impact
• Be part of a culture rooted in Integrity, Compassion, Accountability, Respect, and Excellence
• Opportunity to influence people strategy at a growing organization
• Meaningful work that directly affects employee experience and patient care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level