Human Resources Business Partner - Nursing

CSI CompaniesPlano, TX
Onsite

About The Position

The HR Business Partner (HRBP) serves as a strategic partner to Nursing leadership within the company, aligning human resources practices with clinical operations, patient care outcomes, and regulatory requirements. This role supports a high-acuity, highly regulated environment, focusing on workforce planning, employee relations, compliance, and retention strategies. The HRBP acts as a trusted advisor to nursing leaders, ensuring a high-performing, engaged clinical workforce while navigating the complexities of specialty pharmacy operations, including adherence programs, patient support services, and payer-driven workflows.

Requirements

  • Strong understanding of clinical workforce dynamics, including nurse staffing models and licensure requirements
  • Knowledge of healthcare regulations and accreditation standards (e.g., HIPAA, URAC, ACHC)
  • Expertise in employee relations, performance management, and conflict resolution
  • Ability to influence and coach leaders in a fast-paced, regulated environment
  • Strong analytical skills with experience using HR data to drive decisions
  • Excellent communication and interpersonal skills
  • Bachelor’s degree in human resources, Healthcare Administration, or related field
  • 5–8+ years of progressive HR experience, including experience as an HRBP or HR Generalist
  • Prior experience in healthcare required; specialty pharmacy, infusion services, or home health care experience strongly preferred

Nice To Haves

  • PHR or SHRM-CP is a plus

Responsibilities

  • Partner with Director/VP of Nursing and Pharmacy leadership to develop and execute HR strategies aligned with clinical and operational goals
  • Provide guidance on organizational design, workforce planning, and staffing models for specialty pharmacy nursing teams
  • Analyze trends and metrics in partnership with the HR team to develop solutions, programs and policies
  • Translate business needs into HR initiatives that improve patient outcomes, employee engagement, and operational efficiency
  • Support recruitment strategies in partnership with Talent Acquisition
  • Analyze turnover, vacancy rates, and time-to-fill metrics specific to nursing roles; implement targeted retention strategies
  • Ensure appropriate onboarding and orientation processes for licensed clinical staff
  • Manage and serve as primary HR contact for all employee relations issues within nursing teams, including complex employee relations issues, investigations, corrective actions, disciplinary actions, and conflict resolution
  • Conducts effective, thorough and objective investigations.
  • Coach nursing leaders on performance management, documentation, and progressive discipline in compliance with healthcare regulations
  • Support development of high-performing teams through leadership coaching and capability building
  • Provide guidance and interpretation on Human Resource policy, Federal, State and local laws and regulations and corrective actions.
  • Ensure adherence to healthcare regulatory requirements (e.g., HIPAA, state board of nursing standards, accreditation bodies such as URAC/ACHC)
  • Partner with Compliance and Clinical Quality teams to support audits, credentialing, and licensure tracking
  • Maintain knowledge of labor laws as they apply to clinical staff, including wage/hour considerations
  • Support career pathways and development initiatives for clinical employees
  • Partner with leadership to improve employee experience and patient-centered culture
  • Utilize HR metrics (turnover, engagement, absenteeism, productivity) to inform decision-making
  • Provide insights and recommendations to nursing leadership based on workforce data
  • Track and report on key HR KPIs tied to clinical outcomes and operational performance

Benefits

  • While not explicitly listed as a benefits section, the job description implies a standard employment package by mentioning 'Employee Type' and 'Working Hours Per Week'.
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