Human Resources Business Partner II - Full Time

Xenium HR•Tualatin, OR

8d•Hybrid

About The Position

At Xenium HR, we’re on a mission to transform workplaces for the better. You’ll join a team of passionate HR, Payroll, and Benefits professionals working with small and medium-sized businesses across the Pacific Northwest. We support businesses with limited or no internal HR resources, as well as companies with internal HR staff seeking expertise and training. We’re known for building strong relationships with our clients, so we can help identify what their business really needs to transform and thrive. Providing transformational services starts within our walls. We’re invested in creating a positive, rewarding experience with opportunities to learn, grow, advance, and shape the workplace. Xenium offers an inclusive work environment where employees can both make a difference and succeed. If you value authentic relationships, service excellence, diversity, equity, and inclusion—and want to work where everyone knows you and your name, Xenium may be the place for you.

Requirements

Bachelor's degree (B. A.) from four-year college or university and five to eight years related experience and/or training; or equivalent combination of education and experience.
Supervisory experience. Supervisory responsibilities may include supervision of Xenium onsite employees and also performing the following duties in conjunction with the client contact: hiring, assigning work, orientation and training, evaluating performance, rewarding performance, mentoring, approving time off, resolving complaints, disciplinary action and employee separations.
Commitment to advancing racial equity, diversity, equity, and inclusion practices in the workplace.
Exceptional customer service skills and ability to work on one’s own to accomplish goals and complete projects.
Must possess excellent verbal and written communication skills.
Must demonstrate credibility, reliability, initiative, flexibility, and ability to maintain privacy.
Strong relational, organizational, analytical, decision-making, and problem-solving skills required.
Some local travel is expected for this position and at times may occur without much advanced notice. Reliable transportation is required.

Nice To Haves

HR professional certification (SHRM or PHR) strongly preferred.
Prior HR consulting experience strongly preferred.
Bilingual fluency in Spanish a plus.

Responsibilities

Serves as the main HR contact for designated PEO, ASO, and HR Select client accounts.
Provides proactive, consultative HR guidance aligned with client business goals, workforce planning needs, and organizational priorities.
Contributes to client retention, satisfaction, and service outcomes through proactive service delivery and relationship management.
Manages calendar of service for designated accounts and initiates proactive HR strategic planning for clients on an ongoing basis.
Leads HR project planning and delivery.
Ensures HR service activities are in alignment with Xenium’s value proposition for each client account.
Serves as a subject matter expert on all HR matters with assigned clients.
Attends monthly strategic account check-in meetings regarding clients with assigned HR Director.
Tracks all client service activities performed daily, prepares monthly reports and ensures there is accurate client information within the ClientSpace system.
Listens for account development opportunities and reports those to the assigned HR Director and Client Success.
Contributes to the maintenance of the HR service playbook and references playbook as needed to ensure HR guidance and processes align with each specific client.
Leads the HR tasks during new client implementation process for assigned accounts with support from the assigned HR Director.
Participates in NPS process and follow-up, as directed by Client Success.
Performs tasks associated with monthly and quarterly billing include creating utilization reporting for clients and reconciling hours as compared to the client’s contract and scope of work. Communicates quarterly overage to clients and HR leadership by the 15th of each month following the end of the quarter (April, July, October, January).