Human Resources Business Partner I (HRBP I)

UMass AmherstAmherst, NY
Hybrid

About The Position

Under the general direction of the College of Natural Sciences Human Resources Business Partner III, the Human Resources Business Partner I (HRBP I) supports an academic grouping within the College of Natural Sciences (CNS) in meeting its HR operational and strategic objectives, with a high degree of judgment, initiative, and leadership. Serves as a subject matter expert and advisor on matters related to human resource management, personnel policies and procedures for all employees throughout the unit.

Requirements

  • Associates degree and four (4) years of human resource-related experience OR a bachelor's degree and two (2) years of human resource-related experience.
  • Demonstrated ability to effectively problem-solve, manage multiple demands, and prioritize competing tasks while maintaining a strong focus on timeliness and quality for both individual and team performance.
  • Strong service orientation that demonstrates proactive relationship building and customer-focused problem solving.
  • Commitment to inclusion and awareness and understanding of diverse thought, cultures, race, gender, and other differences.
  • Excellent written and oral communication skills, including training skills.
  • Proven competence with spreadsheets, word processing, electronic calendars and organizational charts, as well as central data systems.
  • Ability to exercise extreme discretion and judgment in matters of a sensitive or confidential nature.

Nice To Haves

  • PHR/SPHR certification.
  • Experience in Higher Education.

Responsibilities

  • Provide direction, leadership, and support to a team of HR staff members to ensure efficient, accurate, and timely execution of HR processes.
  • Provide training and guidance on HR tasks, ensuring staff understand and follow proper procedures for submitting transactions across various systems.
  • Share knowledge of HR processes, policies, and best practices to support the learning needs of CNS staff.
  • Engage regularly with CNS faculty and staff to administer Human Resources activities across the unit, supporting all employees, both academic and non-academic.
  • Manage the hiring, promotion, transfer, tenure, and reappointment processes.
  • Advise on process compliance.
  • Support onboarding processes to enhance employee effectiveness.
  • Work with managers to develop clear, accurate and results-oriented position descriptions.
  • Review and approve the submission of staff classification review requests in the Talent Management software system.
  • Administer and advise managers and staff on university compensation and classification processes, ensuring alignment with HR best practices.
  • Facilitate and monitor leave processes.
  • Partner with leadership to support non-standard leave cases.
  • Manage, monitor, and provide guidance on employee evaluation processes.
  • Support and maintain engagement to drive best in class performance.
  • Support senior level HR staff in resolving employee performance concerns.
  • Partner with managers to escalate non-standard employee relation or performance matters.
  • Process, monitor, and approve HR actions within HRIS (Human Resource Information Systems), ATS (applicant tracking system), and other relevant systems.
  • Advise staff on proper policies and procedures to support the timely and accurate management of employment actions.
  • Troubleshoot and resolve complex HR processing inquiries with a high level of independence.
  • Create and provide queries and reports to support ongoing HR management throughout the college.
  • Collaborate with college and department constituents to create, write and update knowledge-based resources.
  • Partner with peers and leadership to advance current processes and systems to support continuous improvement throughout the HR operation.
  • Work collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness.
  • Perform other duties as assigned.
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