Human Resources Benefits Administrator

City of Pontiac•Pontiac, MI

3d•$55,000 - $86,000•Onsite

About The Position

A Benefits Administrator oversees and manages employee benefits programs, ensuring compliance with regulations and effective communication to employees. They handle tasks like enrollment, claims processing, and resolving benefit-related issues, contributing to employee satisfaction and well-being. Strong attention to detail, communication skills, and knowledge of benefits regulations are crucial for this role.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field
Minimum of 1-3 years of experience in benefits administration or a similar role
Strong organizational skills, attention to detail, and accuracy in documentation.
Excellent written and verbal communication skills with the ability to clearly convey complex compliance topics.
Possess strong ability in exercising good independent judgment, paying attention to details, prioritizing and handling multiple tasks and projects concurrently

Nice To Haves

Sound knowledge of Microsoft Applications i.e. Excel, Word, and Power Point are strongly preferred.

Responsibilities

Managing employee benefits programs such as health insurance and retirement plans
Facilitating employee enrollment, processing changes, and managing terminations in benefit plans.
Ensuring compliance with federal and state laws, including reporting requirements (e.g., ACA, ERISA, COBRA, HIPAA).
Process monthly billings and administrative fees for all group plans accurately and timely.
Serve as primary contact with carriers and third-party administrators, responds to benefits inquiries from employees relating to status changes, plan provisions, and other general inquiries.
Explaining benefit options to employees, conducting orientations, and addressing inquiries.
Maintaining relationships with benefit vendors.
Serves as the point of contact for FMLA related questions and processing.
Maintaining accurate records, generating reports, and analyzing benefits data.
Investigating and resolving benefit-related issues, including claim disputes.
Assisting in the development and implementation of new benefit programs and policies.
Completes verification of employment and unemployment claims.
May serve as the backup for Payroll.
Completes court orders and subpoenas.
Conducts I-9 audits and documentation.
Other duties as assigned by the Human Resources Director