Human Resources Assistant - 997798

Drake University • Winnipeg, MB

36d • Onsite

About The Position

Drake University seeks a proactive, customer-focused professional to serve as an HR Assistant. This role is the front-line representative of the Human Resources team, providing exceptional service to employees, prospective hires, student employees and campus partners. The HR Assistant supports a wide range of HR functions, including recruitment, onboarding, student employment, and HR operations. This position ensures timely and accurate handling of inquiries, assists with employee lifecycle processes, and serves as a point of contact for job applicants, hiring managers and student employees. The HR Assistant plays a vital role in maintaining smooth HR workflows, upholding confidentiality, and supporting process consistency across the department. This is an excellent opportunity for someone who thrives in a dynamic environment and is passionate about delivering high-quality service in support of the university’s mission.

Requirements

• A high school diploma is required.
• Strong organizational skills with a keen eye for accuracy and data integrity.
• Ability to provide genuine, professional, and supportive assistance to a diverse community of faculty, staff, students, retirees, and prospective employees.
• Willingness to learn new skills and embrace evolving HR processes and technologies.
• Ability to juggle multiple tasks at one time in a fast-paced environment.

Nice To Haves

• A bachelor's degree or an associate degree is preferred.
• Experience in higher education is preferred.
• Prior experience in human resources is preferred.
• Experience with Workday is preferred.

Responsibilities

• Serve as the first point of contact for HR, supporting both prospective and current employees and managers. Greet and assist in-person visitors, answer the main HR phone line, manage the main HR e-mail inbox, and manage a high volume of emails. Respond promptly, professionally, and accurately to general HR questions. Route more complex inquiries to the appropriate HR expert or department partner.
• Collaborate with hiring managers to post job openings, initiate background checks, and generate offer letters. Set up new employees in the HR system and respond to general recruitment-related emails via the jobs@Drake inbox. Ensure new employees visit the HR office on or before their first day of work to complete required paperwork, including processing their I-9 forms.
• Tasks include creating positions, assigning jobs and supervisors, responding to payroll questions, and processing employment paperwork via the student employment inbox.
• Ensure new employees are onboarded and set up properly. Provide backup support for HR team members in entering and reviewing sensitive employee data and maintaining personnel records/files. This includes new hires, compensation changes, offboarding, leave changes, and retirement updates. Provide backup support for managing the ESF inbox. Ensure separation processes are completed promptly and benefits are terminated as needed. Serve as backup support for payroll functions.
• Assist in maintenance of internal HR website by making updates as directed by the HR staff. Assist in developing and maintaining clear HR documentation, including FAQs and standard operating procedures. Offer insights to enhance internal HR communications and ensure policies are easy to understand.

Benefits

• Comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts.
• Tuition waiver for Drake employees, their spouses, and eligible dependents.
• Two tuition exchange programs available to dependent children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED