Human Resources Assistant

Mountaire•Millsboro, DE

About The Position

The Human Resources Assistant provides essential support to the Employee Relations Manager and plays a key role in daily HR operations. This position serves as a primary point of contact for hourly and salaried employees, staffing agencies, and potential candidates—offering guidance, information, and exceptional customer service. The role supports a wide range of administrative and HR functions to ensure smooth, efficient operations across the complex. Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we’ve operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance. Mountaire Corporation and its operating affiliate, Mountaire Farms Inc. (collectively, “Mountaire Farms” or “Mountaire”), are agricultural food production and processing companies providing competitive jobs to almost 10,000 dedicated employees at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

Requirements

High School Diploma or GED required; Associate degree preferred
Clerical or administrative experience required
Strong written and verbal communication skills
Excellent customer service abilities and a professional, welcoming demeanor
Ability to troubleshoot and resolve issues quickly and effectively
Familiarity with databases and common HR systems
Highly detail‑oriented with strong organizational skills
Ability to thrive in a high‑volume, fast-paced environment
Flexibility to work some Saturdays and occasional overtime as needed

Nice To Haves

Bilingual skills preferred but not required

Responsibilities

Provide outstanding customer service and accurate information to all internal and external customers
Perform data entry and maintain employee records in systems such as Oracle HCM, UKG, and Oracle 12c
Support daily HR administration, including documentation, recordkeeping, and employee inquiries
Assist the Employee Relations Manager with routine tasks, follow‑ups, and special projects
Serve as a reliable, approachable resource for employees, staffing partners, and candidates throughout the day