Human Resources Assistant
About The Position
Join the Team Behind One of the World’s Most Iconic Destinations At Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‑financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world. Our vision is ambitious: to become one of the most spectacular parks in the world. And we’re well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect. What You’ll Do Reporting to the Senior Manager, Integrated Talent and within established policies, procedures, and guidelines, the Human Resources Assistant provides confidential, comprehensive administrative support across all Human Resources functional areas. This position supports effective administration of recruitment, onboarding, employee services, learning and development, HR records management, and HR projects. The Human Resources Assistant plays an integral role in ensuring the efficient delivery of HR services by coordinating HR processes, maintaining employee records, supporting system administration, preparing reports and correspondence, and promoting a high standard of customer service, accuracy, confidentiality, and compliance with legislation, collective agreements, policies, and procedures.
Requirements
- Post-secondary diploma or degree in Human Resources Management or a related discipline, or an equivalent combination of education and experience.
- One (1) to three (3) years of experience providing administrative support in Human Resources.
- Advanced proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.
- Experience supporting recruitment, onboarding, employee records management, and HR coordination activities.
- Experience working with HR information systems, applicant tracking systems, learning management systems, and payroll-related processes.
- Demonstrated ability to manage multiple priorities in a fast-paced environment with exceptional organizational and recordkeeping skills.
- Strong communication, customer service, problem-solving, and interpersonal skills.
- Knowledge of employment-related legislation and HR best practices.
- Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
Nice To Haves
- Completion of, or progress toward, a CHRP or CHRL designation is considered an asset.
- Experience with HRIS, Applicant Tracking Systems (ATS), Learning Management Systems (LMS), payroll systems such as ADP, and workflow mapping software such as Visio is considered an asset.
- Experience working in a unionized environment is preferred.
Responsibilities
- Support the delivery and administration of HR programs and initiatives across functional areas while maintaining strict confidentiality and professionalism.
- Prepare correspondence, reports, presentations, forms, templates, meeting agendas, minutes, and other HR documentation.
- Coordinate calendars, meetings, interviews, training sessions, and employee events.
- Assist with policy and procedure updates, process improvements, workflow documentation, and records maintenance.
- Maintain accurate employee files, HR databases, tracking systems, and electronic records in accordance with organizational policies and legislative requirements.
- Process employee transactions, status changes, and personnel documentation while ensuring data accuracy and integrity.
- Maintain records related to recruitment, onboarding, employee development, leaves, layoffs, recalls, and other HR activities.
- Provide administrative support for recruitment and staffing activities for seasonal, student, bargaining unit, and management positions.
- Assist with the coordination of job postings, candidate communications, interview scheduling, assessment administration, reference checks, and recruitment documentation.
- Support recruitment initiatives and events, including job fairs, career fairs, educational partnerships, and community outreach activities.
- Maintain recruitment tracking tools, workforce metrics, and staffing reports.
- Prepare and distribute employment contracts, offer letters, onboarding packages, and other new hire documentation.
- Coordinate administrative onboarding activities, including orientation scheduling, benefits and pension enrolment documentation, system access requests, identification badges, and employment compliance requirements.
- Provide administrative support for learning and development programs by coordinating registrations, scheduling, attendance tracking, training records, and learning management system updates.
Benefits
- Employer‑matched Defined Benefit Pension Plan
- Extended health, dental, and vision coverage
- Life and disability insurance
- Vacation entitlements and paid time off
- Employee Family Assistance Program (EFAP)
- Professional development and growth opportunities
- Discounts at Niagara Parks retail, culinary, and golf locations
- Complimentary passes to Niagara Parks attractions to share with family and friends
- Free entry at Niagara Parks attractions
- Access to the Attractions Ontario Reciprocal Program
- Exclusive Perkopolis discounts
- Free transportation on the WEGO Green Line and Falls Incline Railway
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
