Human Resources Assistant (Employee Benefits)

Office of the Chief Human Capital Officer • Washington, DC

18h • Hybrid

About The Position

This position is located in the Department of Veterans Affairs, Central Office (VACO) Human Resources Service Center (HRSC) that focuses on the establishment and transition of human capital services for VACO staff offices. The incumbent serves as the HR Assistant (Employee Benefits) for the HRSC and is responsible for human resource support work needed to process personnel actions related to benefits, leave, reasonable accommodation, and related programs. The Human Resources Employee Benefits Assistant supports the processing of personnel actions and maintains electronic Official Personnel Folders (e-OPF), along with generating and managing a variety of employee records and reports.

Requirements

• Must be a U.S. Citizen to apply for this job
• Must complete all required steps in the process, including an online assessment
• Selective Service Registration is required for males born after 12/31/1959
• May be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Acceptable form(s) of identification will be required to complete pre-employment requirements
• Driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment effective May 7, 2025
• May be required to serve a one year probationary period or two year trial period
• Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
• For a GS-05 position you must have served 52 weeks at the GS-04.
• For a GS-06 position you must have served 52 weeks at the GS-05.
• For a GS-07 position you must have served 52 weeks at the GS-06.
• SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held.
• If the experience was a federal position, you must list series and grade for each position held.
• Failure to include this information may result in an ineligible rating.
• A full year of work is considered to be 40 hours of work per week.
• Part-time experience will be credited on the basis of time actually spent in appropriate activities.
• Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
• To be found well qualified, applicants must meet the following qualifications: experience processing personnel actions related to employee benefits, leave, and records while providing guidance and support for worklife and reasonable accommodation programs in accordance with applicable laws, regulations, and policies.

Nice To Haves

• May be available with supervisory approval for Compressed/Flexible work schedule.
• Ad Hoc telework (situational telework) as determined by the agency policy.
• VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.
• Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Responsibilities

• Daily monitoring of personnel information systems for actions related to the duties of the section, follows up with employee or service as appropriate for any missing information.
• Initiates all personnel action requests related to benefits, leave, and records (such as name changes, education changes, FEHB enrollment, FEGLI changes, Military Status, SCD changes, changes in veteran's preference, leave journalizing, and TSP changes).
• Reviews requests for completeness and accuracy to determine nature of action indicated on request for personnel action.
• Determines employees' benefits eligibility (for example, life and health insurance, leave group, federal retirement vs. social security).
• Codes personnel actions for employees under different pay systems; verifies accuracy of generated personnel action for all coded entries; verifies accuracy of coded actions to ensure action processed.
• Responsible for using internal systems to submit remedy tickets or corrections or action.
• Follows up with the Technical Reviewer or HR Specialist on requests for corrections and/or remedy tickets.
• Assists with suspenses related to duties of the section; ensures accuracy of information, maintains suspense documents, and follows up on overdue suspense notices with appropriate individuals.
• Provides technical guidance, information, and assistance for the Reasonable Accommodation program.
• Evaluates sensitive personnel issues and counsels employees on the requirements of viable options.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
• Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree