About The Position

The Human Resource Specialist I is committed to providing excellent service to all SAO employees and members of the public. This position supports a wide range of HR functions, including timekeeping and leave management, and employee records management. The ideal candidate demonstrates strong customer service skills, excellent attention to detail, and a dedicated commitment to clear, effective communication at all levels of the organization. The position is full-time, with a work schedule between 8:00 a.m. and 5:00 p.m.

Requirements

  • High School Diploma or its equivalent
  • Three (3) years of progressively responsible clerical experience
  • Successful completion of a Skills Test

Nice To Haves

  • Working knowledge of personnel processes
  • Having worked in a Human Resource Department
  • Handle confidential information with the highest degree of professional responsibility
  • Perform a large volume of high priority tasks simultaneously
  • Possess and demonstrate knowledge of SAO Office Policies and Procedures
  • Recognize and establish work priorities and meet non-negotiable stringent deadlines
  • Be detail-oriented
  • Be proficient in basic arithmetic, solving mathematical scenarios
  • Work independently and be supportive in a team environment
  • Effectively handle stressful situations on a daily basis
  • Possess and demonstrate great analytical skills
  • Possess and demonstrate significant knowledge of computer programs
  • Possess and demonstrate very good verbal and written communication skills
  • Possess and demonstrate excellent organizational skills
  • Possess and demonstrate excellent customer service and interpersonal skills and the ability to deal effectively with all levels of staff and outside agencies

Responsibilities

  • Reviewing and processing weekly leave requests and monthly timesheet submissions
  • Processing all assigned payroll transactions
  • Managing and processing leaves of absence
  • Conducting payroll and benefits orientation for new hires
  • Assisting staff through the process as they prepare to exit their employment
  • Assisting staff with the retirement process
  • Assisting with Workers’ Compensation claims
  • Conducting extensive phone and email contact with staff and the public
  • Assisting staff with questions and concerns by gathering relevant information, evaluating solutions, and ensuring timely resolution
  • Drafting and preparing correspondence
  • Providing excellent customer service to employees and external partners
  • Maintaining and updating necessary databases and records
  • Performing other related duties as assigned

Benefits

  • Insurance benefits
  • vacation package
  • Florida Retirement System Pension benefits
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