Human Resource Representative

Four Winds Casinos Career Site•South Bend, IN

3d•Onsite

About The Position

Responsible for acting as a resource for, and a liaison between, Human Resources and employees and/or job applicants by ensuring that questions are answered, and assistance given, as required. This role assists the Employment Manager in all aspects of the employment function, serves as a human resource representative working in all areas of human resources as needed, and prepares reports as requested by Management. The representative acts as the main point of contact for new hires during the on-boarding process, ensuring all new hire policies and procedures are met in accordance with property policies and procedures, as well as all applicable laws. They submit and review online investigation requests, assist with new employee background checks for contingent staff, and verify I-9 documentation, completing the I-9 form for new contingent staff. Attention to detail is crucial in HR due diligence with background checks, drug screening, employment eligibility, and compliance. The role involves completing verifications of employment as requested, maintaining professional candidate interaction throughout the on-boarding process, and providing daily updates to management regarding candidate on-boarding status. Additionally, the representative maintains the applicant tracking system, handles the confidentiality of applicant, employee, and departmental information, and creates and audits all new hire paperwork for personnel files. They also handle routine questions from guests to the Human Resource Department, directing non-routine questions to the appropriate HR staff member. The position includes running maintenance reports to verify data accuracy, assisting with updating the HRIS and Records, and backing up the receptionist. Mail handling duties include sorting, distributing, collecting, preparing outgoing mail, weighing mail, and examining outgoing mail for appearance. The role also involves maintaining copy room supplies, sorting and distributing facsimiles, and assisting with special projects. The position promotes an atmosphere of fun for casino guests and encourages mutual respect, dignity, and integrity with all employees by setting positive examples.

Requirements

High school diploma or general education degree (GED)
Two to three years human resource or related experience and/or training, or equivalent combination of education and experience
Experience with full cycle on-boarding (I-9 forms, background checks, drug screens, employment verification, education verification, etc.) preferred
Must possess excellent communication skills
Must be computer-literate, with proficiency in Microsoft Word and Microsoft Excel
Typing speed of at least forty (40) words per minute required
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
Ability to write effective reports and memos
Ability to respond to inquiries from employees or guests
Ability to communicate effectively in one-on-one, small group, and large group situations
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio and percent, and to interpret data from graphs
Ability to apply common sense reasoning to variety of situations
Regularly required to talk or hear
Frequently required to stand, walk, sit, and use hands to finger, handle, or feel objects
Occasionally required to reach with hands and arms
Must occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Nice To Haves

Some college preferred
Excellent oral and written skills preferred

Responsibilities

Assists the Employment Manager in all aspects of the employment function
Serves as a human resource representative, working in all areas of human resources as needed
Prepares reports as requested by Management
Acts as the main point of contact for new hires during the on-boarding process
Ensures all new hire policies and procedures are met in accordance with property policies and procedures, as well as all applicable laws
Submits and reviews the online investigation requests and assists with new employee background checks for contingent staff
Verifies I-9 documentation and completes I-9 form for new contingent staff
Attention to detail in HR due diligence with background checks, drug screening, employment eligibility and compliance
Completed verifications of employment as requested in accordance with property policies and procedures, as well as all applicable laws
Professional candidate interaction through entire on-boarding process
Provides daily updates to management regarding candidates on-boarding status
Maintains applicant tracking system in accordance to policy and procedures
Maintains the confidentiality of applicant, employee and departmental information
Creates and audits all new hire paper work for personnel files
Handles routine questions from guests to the Human Resource Department (employee and applicants), handling disputes/complaints in a courteous and impartial manner
Directs non-routine questions to the appropriate HR staff member
Runs maintenance reports to verify accuracy of data input and make corrections if needed
Assists with updating the HRIS and Records as required
Backs up the receptionist
Sorts mail as required by departments, distributes and collects mail
Ensures that interoffice mail is delivered, and postal mail is picked up as appropriate
Prepares outgoing mail for postal and special service pickup including weighing mail to determine correct postage
Examines outgoing mail for appearance and seals envelopes by hand or machine
Maintains supplies for copy rooms
Sorts and distributes facsimiles received and keeps the copy and facsimile machines running
Assists with special projects