Human Resource Officer (WFH)

ConnectUs Marketing Solutions

2d•Hybrid

About The Position

ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies. This role involves managing various HR functions, including employee inquiries, onboarding/offboarding, payroll processing, government benefits administration, HR database management, and employee relations. The officer will also assist with policy development, compliance, and HR programs to foster a positive workplace culture. The position requires strong knowledge of labor laws and the ability to work independently in a fast-paced environment.

Requirements

At least 1 year experience as HR Staff.
Experience processing employee’s government mandated benefits such as SSS, PhilHealth and Pag-ibig.
At least one (1) year of hands-on experience in Employee Relations, Labor, Engagement, or related.
A bachelor's degree in Human Resource Development Management or equivalent course.
High level of integrity.
Excellent communication and organizational skills.
Can work with minimal supervision.
Solid time management skills.
Must be able to effectively deal with people at all levels.
Creative ability & writing proficiency.
Ability to multitask and successfully operate in a fast paced, team environment.
Must adapt well to change and successfully set and adjust priorities as needed.
Proficient with Microsoft Office (intermediate Word, basic Excel).

Responsibilities

Respond to emails, phone calls, and HR-related inquiries.
Manage employee onboarding and offboarding processes, including orientations, documentation, and exit requirements.
Process timesheets for payroll and monitor employee company and government requirements and benefits.
Prepare and process government benefits reports (SSS, Pag-IBIG, PhilHealth), including remittances, billings, salary adjustments, maternity/sickness notifications, and claims.
Update payment trackers, employment status records, HR databases, and portals for accurate reporting.
Monitor and update employee loans and handle related reports.
Conduct monthly fieldwork for reporting newly hired and separated employees.
Check SSS, PhilHealth, Pag-IBIG, and DOLE websites for advisories, updates, and regulatory compliance.
Assist the HR Head with organizational and space planning, performance management, and improvement programs.
Participate in the development, documentation, and implementation of HR policies and procedures.
Support employee relations by addressing concerns, promoting wellness and safety programs, and enhancing company–employee communication.
Manage HR software to collect and organize information throughout the employee life cycle, from hiring to offboarding.
Monitor HR formats, documentation, and quality standards for compliance and accuracy.
Participate in HR programs and initiatives that promote employee engagement, safety, welfare, and company reputation as an employer of choice.
Prepare, analyze, and send reports as required by management.
Manage employee relations, engagement programs, HR compliance, and recruitment to support a positive workplace culture.
Demonstrates strong knowledge of labor laws, due process, and disciplinary action protocols.
Attend and contribute to management meetings.
Perform other HR-related duties as assigned.