Human Resource Manager

Hy-Vee, Inc.•Independence, MO

9d•Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This role provides prompt, efficient, and friendly customer service. It involves updating the payroll system and counseling with department heads and employees regarding performance reviews, personnel issues, scheduling, benefits, wages, etc. The Human Resource Manager coordinates a variety of administrative duties including facilitating, recruiting, hiring, payroll, performance reviews, orientation, benefits, and employee counseling. This position works closely with the store management to ensure maximum employee satisfaction and retention.

Requirements

Ability to solve practical problems; variety of variables with limited standardization, and interpret instructions.
Ability to do arithmetic and calculations involving fractions, decimals, and percentages.
Must possess the ability to interview, counsel or advise people; evaluate data, compose correspondence.
High school, plus 2-3 years of other schooling (HR and Accounting) and Hy-Vee experience.
Six months or less of similar or related work experience.
Must be physically able to perform light work exerting up to 20 pounds of force occasionally to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Occasionally exposed to chemicals/solvents.
Has daily contact with customers and employees.
Has monthly contact with the general public, community or trade/professional organizations, and federal/state governmental or regulatory agencies.
Has occasional contact with suppliers/vendors.
Has access to confidential information including employee records.

Nice To Haves

District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: All other store positions and any assigned by Store Director

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Coordinates the inputting, changing, and deleting of employee information in the Workday system (time and attendance).
Counsels with department head and employee regarding performance reviews, scheduling, benefits, wages, etc. and acts as the Insurance Coordinator and 401(k) Coordinator.
Handles and satisfies customer complaints, sends follow up letters, and thank you letters.
Develops effective recruiting and retention programs to facilitate the staffing of the store; coordinates the transfer of employees from one store to another.
Facilitates the hiring process and may be involved in the interviewing and placement of specified positions.
Tracks vacation and personal days for store employees.
Conducts orientation and trains new employees.
Attends weekly staff meetings and assistant manager meetings.
Adjusts hours and departments; takes time clock readings, etc.
Conducts performance reviews and exit interviews.
Makes payroll adjustments including extra bonuses, missed pay raises, etc. and sends to payroll.
Provides department heads and management with standard reports.
Transmits sales, hours, adjustments, and accounts receivable to corporate office on a weekly basis.
Disperses paychecks, W-2’s, Trust Fund/401(k) reports/year end employee income and benefits reports, and other company and store communications (birthdays, anniversaries, etc.)
Posts hours worked by employees.
Prepares employee wage and employment verifications, as well as disability claims, leave of absence requests, and extensions.
Records and follows up on Workers Compensation claims and issues and fills out accident reports on customers, both property damage and personal injuries.
Schedules employees as needed, honors employee time off requests, and replaces employees that call in.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Coordinates quarterly part-time employee meetings.
Coordinates store events (Holiday party, Springtime Party, etc.).
Assists with quarterly bonus meetings.
Coordinates store Service Award program for all employees.
Conducts tours of store for schools and civic organizations.
Orders supplies for office and departments.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.