Human Resource Manager

JBW Federal•San Antonio, TX

About The Position

JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians. This role oversees various HR functions including employee relations, performance management, terminations, and benefits administration. The Human Resource Manager will ensure compliance with laws and regulations, promote a positive work environment, and manage HR initiatives effectively.

Requirements

Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
5-7 years of progressively responsible human resources experience.
3-5 years in a supervisory or management role.
Understanding of employment laws, labor regulations, recruitment, employee relations, performance management, compensation, and benefits administration.
Strong written, verbal, interpersonal, and conflict-resolution skills.
Ability to lead HR initiatives, supervise staff, and collaborate with managers across departments.
Proficiency with Microsoft Office and Human Resource Information Systems (HRIS), such as ADP Workforce Now.
Ability to analyze HR issues, maintain confidentiality, and make sound decisions.

Nice To Haves

Experience in government contracting experience is a plus.

Responsibilities

Serve as the primary point of contact for employee relations matters across the organization.
Conduct thorough, impartial investigations into employee complaints and concerns, ensuring timely and appropriate resolution.
Advise managers and employees on conflict resolution, grievance procedures, and appropriate disciplinary actions.
Monitor workplace trends and recommend proactive strategies to maintain a positive work environment.
Oversee the design, implementation, and continuous improvement of the company's performance evaluation processes.
Partner with leadership to set performance standards and ensure consistency and fairness across departments.
Coach managers on delivering constructive feedback and developing performance improvement plans (PIPs).
Analyze performance data to identify trends and areas for organizational improvement.
Lead training sessions for managers and staff on goal-setting, feedback delivery, and performance development.
Support and guide managers through the termination process, ensuring compliance with internal policies and applicable laws.
Conduct exit interviews and analyze feedback to identify root causes and improvement areas.
Ensure a smooth and professional offboarding experience for departing employees.
Manage risk and legal exposure by ensuring all termination documentation is accurate and properly maintained.
Oversee administration of leaves of absence, including FMLA, ADA, military, personal, and other state/federal leave programs.
Partner with legal and management to assess reasonable accommodations and return-to-work processes.
Serve as the primary point of contact for employee inquiries related to benefits, providing guidance and education on plan options and usage.
Develop and deliver clear, effective communication materials regarding benefits, including presentations, guides, FAQs, and training sessions.
Oversee the administration of all employee benefits programs, including medical, dental, vision, life insurance, disability, and wellness programs.
Evaluate and recommend benefits plan designs that align with organizational goals, employee needs, and cost-effectiveness.
Partner with brokers, vendors, and consultants to ensure smooth plan management and issue resolution.
Manage annual open enrollment process, including planning, communications, and system updates.
Ensure compliance with all federal and state regulations related to benefits (e.g., ACA, HIPAA, ERISA, COBRA, FMLA).