Human Resource Information System (HRIS) Analyst IV

Executive/OMB•Dover, DE

About The Position

This is the expert level of HRIS work providing system analysis, consultation, and/or training at the State level for HRIS applications supporting multiple functions such as Human Resources, Benefits, Payroll, Time and Attendance or Pension Administration and associated HRIS training and business processes. In addition to work performed by the HRIS Analyst III level, employees are functional subject matter experts in HRIS applications, performing the most complex work in the assigned area and are cross-functional in more than one module or business process that supports the application.

Requirements

Three years' experience in researching, analyzing and interpreting data to resolve automated information system inquiries, requests, or problems, or to meet automated information system training needs.
Three years' experience in using, or training others on using, an automated human resource, pension, payroll or benefits information system to enter, update, modify, delete, retrieve/inquire and report on data.
Six months experience in analyzing and evaluating HRIS applications to ensure compliance with state and federal laws, rules regulations, policies and procedures.
Six months experience in project support such as planning, coordinating, evaluating and reporting status updates of special projects.

Nice To Haves

6 months experience in presenting training or education courses in e-learning and blended learning courses through the use of a variety of e-learning development tools such as eLearning publishing software, graphic editing software, video editing software, computer animation software, or audio editing software.

Responsibilities

Provides system analysis and consultation for HRIS applications, helpdesk operations, system training, and/or data reporting to end users which may include all state agencies, school districts, charter schools, higher education institutions, vendors, outside organizations, counties, and municipalities.
Researches and resolves customer inquiries, requests, system problems, or training and education needs; performs scheduled activities, and recommends solutions or alternate methods to meet requirements.
Monitors reports and processes data change requests to update or correct data in the system and resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system.
Ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures pertaining to statewide HRIS.
Participates in HRIS business requirements analysis, system testing, change management or training of system implementations, upgrades, updates, and enhancements.
Conducts special assignments and projects.
Develops, runs, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
Runs processes to make corrections or updates to ensure employee data, pay, and benefits reflect accurately.
Maintains, reviews, verifies, and updates system tables and configuration to ensure compliance with all state business practices, federal and state regulations, and laws.
Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency.
Participates in meetings, conference calls, and presentations.
Updates HRIS procedures, job aids, and/or training material for staff and end users.
May evaluate the effectiveness of training programs, courses, curricula, and training resources and modify them to meet needs and plan, develop, coordinate, and deliver system training and education courses and curricula, services, and activities such as instructor-led classroom, on-the-job or virtual training, or workshops.
Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
Performs other related duties as required.