Paradies Lagardère Human Resource Generalist - San Francisco International Airport

Retail and Dining Positions•South San Francisco, CA

4d•Onsite

About The Position

Paradies Lagardère is seeking a Human Resource Generalist to support its airport retail and dining operations at San Francisco International Airport. The role helps maintain accurate timekeeping and payroll components, conducts process and compliance audits, supports new-hire onboarding and training, and assists with associate incentives, rewards, and recognition programs. The Generalist receives initial associate complaints and works with the Human Resource Manager or Platform Manager to address concerns, advocates for associates under the company’s Open Door Policy, and helps prepare and deliver counseling documentation. The role also supports completion of required compliance and brand-specific training, assists managers as needed, helps organize events, and serves as a resource to associates on a wide range of human resource topics. The position requires familiarity with the hardware and software systems used in the operation, including point-of-sale, timekeeping, HRIS, email, and electronic filing systems. The Generalist is expected to adapt to changing circumstances, use problem-solving skills and resourcefulness, and complete work efficiently with a sense of urgency while coordinating tasks and supporting others.

Requirements

Thorough understanding of the hardware and software systems used, including point-of-sale, timekeeping, HRIS, email, and electronic filing systems.
Ability to adapt readily to fast-moving, changing circumstances.
Problem-solving skills and resourcefulness.
Efficiency and a sense of urgency in completing job requirements.
Ability to consolidate tasks, delegate, empower others, and manage their efforts.

Responsibilities

Ensure proper timekeeping and accuracy of other payroll components.
Conduct regular audits of processes, including employee files and training modules, to assess efficacy and compliance.
Assist with processing and training new hires to support successful onboarding.
Assist with managing associate incentives, rewards, and recognition programs to support morale, engagement, and a positive employee culture.
Receive initial associate complaints and partner with the Human Resource Manager or Platform Manager to address concerns.
Advocate for associates in support of the company’s Open Door Policy.
Aid in preparing counseling materials and follow up with delivery of documentation.
Ensure compliance-based and brand-specific training is completed by its due date.
Assist the Human Resource Manager or Platform Manager as needed.
Collaborate with the team to organize and facilitate events for associates, prospective associates, and the airport.
Serve as a resource to associates on a wide variety of human resource topics.
Understand and use the hardware and software systems used in the operation, including point-of-sale, timekeeping, HRIS, email, and electronic filing systems.
Adapt to changing circumstances and use problem-solving skills and resourcefulness to resolve situations.
Complete job requirements efficiently and with urgency, consolidating tasks, delegating, and empowering others while managing their efforts.