Paradies Lagardère Human Resource Generalist - San Francisco International Airport

Paradies Lagardère•South San Francisco, CA

4d•Onsite

About The Position

Paradies Lagardère is hiring a Human Resource Generalist for its airport retail and dining environment at San Francisco International Airport. The role supports associates and human resource operations, including payroll accuracy, process audits, onboarding and training, employee incentives and recognition, associate concerns, compliance training, documentation, and events. The Human Resource Generalist also serves as a resource to associates on a wide range of HR topics and collaborates with the Human Resource Manager and Platform Manager as needed. The position requires familiarity with the hardware and software systems used in the operation and the ability to adapt, solve problems, and work efficiently in a fast-moving environment.

Requirements

Thorough understanding of the hardware and software systems used, including point-of-sale, timekeeping, HRIS, email, and electronic filing systems.
Ability to adapt readily to fast-moving, changing circumstances.
Problem-solving skills and resourcefulness.
Efficiency and a sense of urgency in completing job requirements.
Ability to consolidate tasks, delegate, empower others, and manage their efforts.

Responsibilities

Ensure proper timekeeping and accuracy of other payroll components.
Conduct regular audits of processes, including employee files and training modules, to ensure efficacy and compliance.
Assist with processing and training new hires to support successful onboarding.
Help manage associate incentives and rewards and recognition programs to promote morale, engagement, and a positive employee culture.
Receive initial associate complaints and work with the Human Resource Manager or Platform Manager to address concerns.
Advocate for associates and support the company’s Open Door Policy.
Assist with preparing counseling documentation and follow up on its delivery.
Ensure compliance-based and brand-specific training is completed by the due date.
Assist the Human Resource Manager and Platform Manager as needed.
Collaborate with the team to organize and facilitate events for associates, prospective associates, and the airport.
Serve as a resource to associates on a wide variety of human resource topics.
Understand and use relevant hardware and software systems, including point-of-sale, timekeeping, HRIS, email, and electronic filing systems.
Adapt to changing circumstances and use problem-solving skills and resourcefulness to resolve situations.
Complete job requirements efficiently, with urgency, by consolidating tasks, delegating, and empowering others while managing their efforts.
Help create and deliver first-class experiences for the traveling public.