Human Resource Generalist

Siddons-Martin Emergency Group • Houston, TX

1d • Hybrid

About The Position

The HR Generalist serves as a vital partner to our field operations, working directly with local management and field employees to drive engagement, retention, and organizational growth. This is a highly collaborative, people-focused role designed for an HR professional who thrives on building relationships in the field and coaching leadership. Because our engagement and development programs are actively evolving, you will play a key, hands-on role in designing, piloting, and executing new talent, morale, and retention initiatives from the ground up. Based in Houston, this hybrid role combines remote flexibility with essential on-site collaboration. The position provides direct support to our South Texas locations, as well as one designated branch in both New Mexico and Nevada.

Requirements

• Strong, approachable communication and interpersonal skills, with a proven ability to build trust and comfortably interact with employees at all levels, from field staff to senior management.
• Hands-on experience processing payroll within a modern HRIS/payroll system.
• Demonstrated experience or strong capability in coaching managers through employee relations, conflict resolution, and performance management.
• A collaborative and creative mindset, with the ability to help design, pilot, and execute new HR programs and initiatives from the ground up.
• Sound judgment, problem-solving skills, and a high level of professionalism and discretion when handling sensitive or confidential employee information.
• Excellent organizational skills and the ability to manage multiple priorities independently in a fast-paced, field-based environment.
• Competent computer skills, with proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and modern HRIS platforms.
• Valid driver’s license and the ability to meet the weekly travel requirements of the territory.
• 3-5 years of HR experience required
• Prior hands-on payroll processing experience required

Nice To Haves

• Bachelor’s Degree in Human Resources, Business Administration, Organizational Development, or a related field highly preferred

Responsibilities

• Partner closely with local and regional management to align daily HR practices with the organization's broader operating strategy.
• Act as a visible, accessible resource for employees in the field, handling routine inquiries and fostering a supportive, communicative work environment.
• Process end-to-end payroll on an alternating schedule (every other cycle, roughly once per month), ensuring accurate calculating of wages, hours, withholdings, and deductions in partnership with the payroll department.
• Collaborate with HR leadership to design, develop, and execute brand-new employee retention, recognition, and growth programs.
• Provide regular guidance, advice, and coaching to field management on daily employee relations, conflict resolution, and performance management.
• Attend and participate in employee disciplinary meetings, terminations, and workplace investigations, ensuring fair and consistent treatment.
• Support supervisors in navigating talent management, productivity, and morale challenges within their teams.
• Maintain accurate, confidential personnel files including documentation for onboarding, promotions, transfers, and separations.
• Process unemployment claims and assist with appeals as necessary.
• Maintain an up-to-date knowledge of federal, state, and local employment laws, regulations, and best practices to ensure continuous organizational compliance.
• Evaluate team feedback and department metrics to recommend new, practical approaches and policies that improve HR services and field efficiency.
• Lead or support special HR initiatives and projects as requested by leadership.
• Partner and collaborate closely with cross-functional departments including recruiting, benefits, payroll, safety, legal, operations, and accounting to ensure cohesive support for field operations and seamless delivery of HR services.
• Travel regionally on a weekly basis to locations within the assigned territory: South Texas, New Mexico, and Nevada.
• Travel occasionally to the corporate office in Houston for department meetings and collaborative planning sessions.

Benefits

• Medical (PPO & HDHP options), Company HSA match, Dental, Vision, Short-Term Disability, Accident and Hospital Indemnity Insurance, Telehealth, Voluntary Life Insurance, Voluntary Critical Illness
• 401K with Employer Match
• Employee Stock Ownership Program
• Paid Holidays and Paid Time Off
• 4 Weeks Paid Parental Leave
• Paid Training & Safety Equipment
• Basic Life & AD&D, Critical Illness Insurance, Long-Term Disability
• Employee Assistance Program
• Verizon Wireless Company Discount (eligibility requirements)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level