Human Resource Generalist - CAP

Keolis Canada•Austin, TX

13h•$75,000 - $80,000•Onsite

About The Position

The Human Resources Generalist serves as a collaborative business partner to the location’s Human Resources Manager and Director of Human Resources in the day-to-day administration of human resources, employee/labor relations, leave administration, recruitment and compliance administration. This position ensures compliance with Keolis’ Human Relations policies, reporting requirements, customer service, and the Client requirements. This position will be required to closely coordinate on all HR functions, including but not limited to investigations, recruiting, leave administration, compliance, payroll and other key employment objectives. A successful candidate in this role will have specific expertise in human resources, employee/labor relations as well as have experience working in an environment challenged regularly by conflicting priorities.

Requirements

3+ years progressive HR experience
2 years investigation experience
Excellent knowledge of State’s Employment laws
Must be able to pass extensive background check
Computer proficient
SHRM Certified and/or the ability to achieve SHRM Certification within first 6 months of employment
Travel required between facilities
Legal knowledge and understating of HR practices and policies
Excellent communication skills – reading, writing, and speaking
Organizational skills a must
Commitment to ongoing HR learning and training
Strong critical thinking skills
An ethical approach to HR practices
Strong interpersonal skills
Payroll processing knowledge
Knowledge of CBA

Nice To Haves

Bachelor’s Degree preferred
Labor union experience preferred
Transportation experience is helpful

Responsibilities

Proactively engage in employee and labor relations issues.
Be a liaison between management and employees to resolve employee relations issues and grievances for both union and non-union employees.
Recommend employee discipline as per the CBA.
Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes.
Work within the CBA, experience in a union environment a plus.
Conduct and complete employee investigations with professionalism and confidentiality.
May represent the Company at hearings.
May create work rules pertaining to site operations while adhering to the CBA.
Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees.
Build a solid working relationship with union representatives to seek a common resolution to employee grievances.
Lead HR and business project initiatives.
Implement HR operational strategies.
Conduct and analyze exit interviews.
Engage in employee development activities.
Develop and implement facility-staffing strategies inclusive of community outreach.
Manage programs, policies, and procedures in support of change management and company culture.
Support management with the performance review process.
Ensure legal compliance by monitoring and implementing company policy, procedures, federal and state law and its requirements.
Maintain employee files by designing a filing retrieval system in addition to maintaining electronic employee records to view past and current personnel records.
Contributes to the leadership team in accomplishing HR related tasks pertaining to the client’s request.
May be assigned as a subject-matter expert on one or more human resource disciplines for the company.
Evaluates potential issues or service needs and formulates strategic responses.
Complete HR reports (e.g., payroll reports, trackers etc.).
Leads talent management in establishing recruiting, testing, and interviewing programs.
Manage candidate staffing, selection and community outreach.
Run background screening for all new hires, and annually for current employees.
Partner with the recruiting department in creating job requisitions and seeking their approval.
Maintain job boards and internal postings as per CBA.
Collaborate with the leadership team in selecting a candidate.
Maintain work structure by updating job requirements and job descriptions for all positions.
Conduct onboard training in educating employees on their work assignments, and site orientation.
Conduct periodic pay surveys, job evaluations, employee incentives.
Process promotions, and demotions.
Responsible for providing new employees with benefits log-in information and access to me@keolis portal.
Assist employees on their selected benefits electronically.
Train managers on candidate selection and interviewing skills, coaching and disciplining employees.
Conduct orientation training for all newly hired employees and give tours to the facility.
Oversee and create the implementation of training with the use of a tracking system.
Partner with the Leave Administrator in processing all leave of absences (FMLA, PDL, ADA, Workers Comp).
Notify employees of their approved/denied leave via letter and administer all applicable pamphlets and information to the employee to remain compliant with all applicable laws.
Complete and keep up to date leave trackers.
Collect benefit payments for those employees on leave.