Human Resource Generalist

Punch Bowl SocialDenver, CO
Hybrid

About The Position

Apply today to join our Leadership Team! We're seeking an experienced HR Generalist who thrives in a fast-paced, team-oriented restaurant environment and brings a proactive, people-first approach, supporting multiple brands across the PBS Brands (Punch Bowl Social, Pinstripes, Voicebox, Sweet Tooth Hotel, and Lyrical). This is a Denver-based hybrid position requiring regular in-office collaboration with remote flexibility. Compensation $70,000-80,000 annually

Requirements

  • Restaurant or hospitality experience required.
  • Bachelor’s degree and 3-5 years of Human Resources experience.
  • Experience supporting multi-unit operations.
  • Strong knowledge of employment law and HR compliance.
  • Demonstrated problem-solving and analytical skills, with the ability to implement processes and make sound decisions.
  • Ability to handle confidential information with discretion
  • Comfortable balancing detailed execution with big-picture thinking
  • Highly effective in collaboration, and the ability to work cross-functionally in a positive and productive environment.
  • Demonstrated knowledge of HR best practices, with strong written and verbal communication skills.
  • Strong interpersonal skills with ability to communicate effectively with all employees including management and outside vendors.
  • Strong follow through, attention to detail and a focus on compliance.
  • Advanced skills in Microsoft Office (Word, Excel, PowerPoint).

Nice To Haves

  • PHR Certification preferred.

Responsibilities

  • Demonstrate professionalism and leadership through clear communication, organization, attention to detail, and awareness of team priorities.
  • Lead with strong listening skills, maintain composure in high-pressure situations, and prioritize issues effectively.
  • Act as an advisor and a mentor for operations team, guiding sound decision-making and helping mitigate risk.
  • Be available to support urgent employee or guest needs as they arise.
  • Partner with the Operations Leadership team to support the development of happy and healthy team members.
  • Provide support, perform investigations, and act as an advisor to operations leadership about best practices in Employee Relations.
  • Build strong relationships that reinforce HR as a key support mechanism and a resource for step-change improvements across the organization.
  • Advise Operations team on best practices in employee counseling, discipline, and termination.
  • Act as a coach and mediator on employee relations challenges.
  • Bring an objective, mature, and professional approach to listening and resolution.
  • Work to determine root cause and apply systematic approach to resolving the issue based on Core Values.
  • Develop and execute on-going training/development in topics like discrimination, sexual harassment, and retaliation training with all staff members.
  • Design and track topic-specific training courses for Operations as requested.
  • Partner with Operations leadership to support a positive, healthy team environment.
  • Process, respond, and track all unemployment claims. This includes fact finding and hearings.
  • Process all employment related claims filed with EEOC, OSHA, Work Comp, etc.
  • Act as in-house liaison for outside counsel when needed.
  • Complete all required Human Resources reporting and ensure compliance with federal and state laws
  • Support payroll processes, including auditing, troubleshooting, and ensuring accuracy in partnership with Operations and Finance.
  • Maintain up-to-date knowledge of (but not limited to) the following topics: Immigration, Individual State laws, Federal laws, E-Verify, Fair Labor Standard Act, Minimum Wage, Overtime, Equal Pay, General Human Resource Practices (Federal and State specific), Documentation (I-9, W-4, etc.)
  • Maintain standards for in-restaurant communication tools including PTO tracking, sick pay, certification compliance, inspection compliance, record keeping etc.

Benefits

  • Medical, dental and vision insurance
  • Health Savings Account option – including company HSA contribution
  • 401K
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Company provided Short Term Disability Insurance
  • Company provided Long Term Disability Insurance
  • Flexible Paid Time Off
  • Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
  • Opportunities for Growth and Advancement
  • Discounts on Food, Beverage and Activities
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