Human Resource Generalist

ISS STOXX•Rockville, MD

1d•Hybrid

About The Position

We are looking for an HR Generalist to join our growing, collaborative HR team. This is a hands-on role supporting the full employee lifecycle in a dynamic, global organization. Based in our Rockville, Maryland office, you’ll partner closely with leaders and employees while collaborating with HR colleagues across North America, EMEA, and APAC. This role will serve as a Regional HR Generalist overseeing human resources operations across multiple locations (Rockville, MD, and Washington, DC), ensuring consistent HR practices, strong employee support, and alignment with organizational goals. The role is a combination of strategic partnerships with hands-on HR execution, requiring strong communication, multisite coordination, and the ability to navigate diverse workforce needs.

Requirements

8 years + of experience in Human Resource business partner roles.
Strong understanding of U.S. employment laws and HR best practices.
Excellent written and verbal communication skills to support policy implementation and employee engagement.
Proficient with HRIS platforms (Workday and Compose preferred), and Microsoft Office.
Recognized as a trusted advisor, with high discretion, strong empathy, and the ability to manage confidential information appropriately.

Nice To Haves

Professional certifications such as SHRM‑CP or PHR are a plus.

Responsibilities

Provide day-to-day HR guidance for managers and employees across multiple locations, ensuring consistent interpretation of policies and procedures.
Travel between Rockville and DC office locations to support employee engagement and strengthen manager relationships.
Facilitate an engaging new hire experience by reinforcing organizational culture and values through onboarding, orientation, and ongoing employee support.
Serve as a primary point of contact for employee concerns, conduct investigations and partner with leadership to drive timely and effective resolutions.
Coach managers on conflict resolution, performance concerns, and employee engagement strategies.
Ensure compliance with federal, state, and local employment laws across assigned locations.
Collaborate with the North America HR team to update HR policies, procedures, and employee handbooks.
Guide managers on documentation standards and the development of performance improvement plans.
Support managers throughout performance review cycles by monitoring goal progress and advising on corrective or developmental actions.
Partner with the HR shared services, benefits administrator, HR operations, and payroll manager, and talent acquisition to address employee inquiries and ensure accurate and timely information flows.
Maintain audit readiness by ensuring documentation accuracy and adherence to internal controls.
Project management of complex HR projects, including mergers and acquisitions, organizational changes, and change management initiatives.