Human Resource Director (HRD)

Caretel of St. Joseph • Royalton Township, MI

6d

About The Position

We are seeking a compassionate and detail-oriented Human Resource (HR) Director to support our Skilled Nursing and Assisted Living communities. In this role, you will serve as a trusted partner to leadership and staff, overseeing day-to-day human resources functions while ensuring compliance with healthcare regulations and fostering a positive, people-centered workplace culture. The ideal candidate is highly organized, approachable, and passionate about supporting caregivers who make a difference in the lives of our residents every day.

Why choose Caretel Inns of St. Joe?
- Great pay and benefits – including medical, dental, and vision coverage.
- Flexible Compensation Options – tailored to meet your needs.
- Time to recharge – generous paid time off and holidays to support your work-life balance.
- Grow with us – professional development and learning opportunities to advance your career.
- Make an impact every day – work in a caring, collaborative environment where your contributions truly matter.
- Purpose-driven culture – help turn life’s challenges into moments of triumph for our residents.
- Retirement & Savings – 401(k) plan and Health Savings Account (HSA).
- Unique Perks – including pet insurance for your furry family members.

HR Generalist/HR Director Essential Functions:

Assist with Payroll (bi-weekly)
Employee Engagement and Retention Activities
Hiring and New Employee Orientation
Process & Maintain Employee Documentation
Training
Compliance
Employee Relations / Corrective Action Process
Worker's Compensation / Safety in the Workplace
Insurance and Benefits
- Serves as a primary contact at an advanced level for all aspects of Human Resources at the HR Generalist’s assigned facility to include recruitment/talent acquisition, employee relations, employee engagement/retention program development, as well as other projects and services at assigned facilities.
- Responsible for processing and overseeing the payroll for the facility. Organizes and delegates duties to department heads, but has the final responsibility of reviewing it for accuracy or discrepancies prior to administrator approval.
- Provides exceptionally positive experiences to all current and potential employees, leaders, and constituencies through delivering value added services with a high-level of professionalism delivered in a timely manner with compassion and a healthy dose of a “human touch.”
- Establishes and fosters an environment of open communication and problem resolution between all levels of positions. Creates a positive, trusted presence in all assigned facilities. Known as a “go to” resource for facility leaders and employees.
- Successfully assists with and/or leads HR related projects including those involving a high degree of complexity, confidentiality and organizational impact.
- Actively supports team and organizational change initiatives.
- Consults with all facility management to determine projected needs for staffing and plans a recruiting program based on those needs and specialized qualifications for anticipated positions.
- Uses a variety of recruiting resources, including but not limited to advertising online using Indeed, LinkedIn, My CNA Jobs, Handshake, etc. Coordinates partnerships with local schools and universities to attend job fairs, speak to classes, and host job shadows.
- Establishes contacts in the community through membership and participation in professional associations.
- Responsible for all onboarding activities for assigned facilities to include: reference checks, background checks, facilitating offer letters, employee file set up and maintenance, and onboarding, to ensure the organization is adding and retaining the best, most elite group of talented individuals who are also the right cultural fit.
- Review and approve written warnings, performance improvement plans, and suspensions for the facilities to ensure compliance with the EEOC, FLSA, ADAAA, FMLA, OSHA and all company workplace policies.
- Assist managers when needed in managing and resolving complex employee relations issues, and in investigating complaints and resolving conflicts to ensure a productive workforce and a collaborative environment.
- Leads the implementation of new benefit programs within the facilities; arranges and conducts employee information presentations during new hire and open enrollment and schedules one on one meetings when an employee’s employment status changes or when they have a life event.
- Track all facility work related injuries. Educates all department managers and supervisors on processes to follow when an employee is injured (forms, medical treatment, etc.). Ensures a proper investigation and root cause analysis is completed with each incident/injury.
- Maintain assigned facilities HR records and other related documents as necessary to include: Employee Files, Employee Health Records, Licenses/Certifications, and Training records- CPR, in-services, policy review, etc.
- Assists surveyors with employee file reviews for assigned locations.
- Coordinates with facility leadership and the Human Resources team to identify, create, and facilitate training and development programs to meet the needs of the entire organization and/or for the assigned facilities.
- Assess, develop, and implement employee retention and engagement strategy for assigned facility in partnership with the Facility Administrator and Director of Nursing. Ensure retention by developing and implementing programs to foster a workplace environment that is consistent with the values and vision outlined by the leadership of the company.
- Works closely the Human Resources team to create, revise, maintain, interpret and train management on HR and corporate policies.

Requirements

• Must have 1 years of experience in an HR/Payroll position - including the processing of payroll
• Must have experience in long-term nursing care or acute healthcare setting
• Knowledge of state and federal HR laws
• Experience explaining insurance benefits and managing worker's compensation (safety in the workplace)
• Approachable, respectful and compassionate
• Organized and extremely proficient in time management skills
• Must have previous healthcare HR experience.
• This position is a hands-on HR Generalist role.

Nice To Haves

• Paylocity experience is a plus

Responsibilities

• Assist with Payroll (bi-weekly)
• Employee Engagement and Retention Activities
• Hiring and New Employee Orientation
• Process & Maintain Employee Documentation
• Training
• Compliance
• Employee Relations / Corrective Action Process
• Worker's Compensation / Safety in the Workplace
• Insurance and Benefits
• Serves as a primary contact at an advanced level for all aspects of Human Resources at the HR Generalist’s assigned facility to include recruitment/talent acquisition, employee relations, employee engagement/retention program development, as well as other projects and services at assigned facilities.
• Responsible for processing and overseeing the payroll for the facility. Organizes and delegates duties to department heads, but has the final responsibility of reviewing it for accuracy or discrepancies prior to administrator approval.
• Provides exceptionally positive experiences to all current and potential employees, leaders, and constituencies through delivering value added services with a high-level of professionalism delivered in a timely manner with compassion and a healthy dose of a “human touch.”
• Establishes and fosters an environment of open communication and problem resolution between all levels of positions. Creates a positive, trusted presence in all assigned facilities. Known as a “go to” resource for facility leaders and employees.
• Successfully assists with and/or leads HR related projects including those involving a high degree of complexity, confidentiality and organizational impact.
• Actively supports team and organizational change initiatives.
• Consults with all facility management to determine projected needs for staffing and plans a recruiting program based on those needs and specialized qualifications for anticipated positions.
• Uses a variety of recruiting resources, including but not limited to advertising online using Indeed, LinkedIn, My CNA Jobs, Handshake, etc. Coordinates partnerships with local schools and universities to attend job fairs, speak to classes, and host job shadows.
• Establishes contacts in the community through membership and participation in professional associations.
• Responsible for all onboarding activities for assigned facilities to include: reference checks, background checks, facilitating offer letters, employee file set up and maintenance, and onboarding, to ensure the organization is adding and retaining the best, most elite group of talented individuals who are also the right cultural fit.
• Review and approve written warnings, performance improvement plans, and suspensions for the facilities to ensure compliance with the EEOC, FLSA, ADAAA, FMLA, OSHA and all company workplace policies.
• Assist managers when needed in managing and resolving complex employee relations issues, and in investigating complaints and resolving conflicts to ensure a productive workforce and a collaborative environment.
• Leads the implementation of new benefit programs within the facilities; arranges and conducts employee information presentations during new hire and open enrollment and schedules one on one meetings when an employee’s employment status changes or when they have a life event.
• Track all facility work related injuries. Educates all department managers and supervisors on processes to follow when an employee is injured (forms, medical treatment, etc.). Ensures a proper investigation and root cause analysis is completed with each incident/injury.
• Maintain assigned facilities HR records and other related documents as necessary to include: Employee Files, Employee Health Records, Licenses/Certifications, and Training records- CPR, in-services, policy review, etc.
• Assists surveyors with employee file reviews for assigned locations.
• Coordinates with facility leadership and the Human Resources team to identify, create, and facilitate training and development programs to meet the needs of the entire organization and/or for the assigned facilities.
• Assess, develop, and implement employee retention and engagement strategy for assigned facility in partnership with the Facility Administrator and Director of Nursing. Ensure retention by developing and implementing programs to foster a workplace environment that is consistent with the values and vision outlined by the leadership of the company.
• Works closely the Human Resources team to create, revise, maintain, interpret and train management on HR and corporate policies.

Benefits

• Great pay and benefits – including medical, dental, and vision coverage.
• Flexible Compensation Options – tailored to meet your needs.
• Time to recharge – generous paid time off and holidays to support your work-life balance.
• Grow with us – professional development and learning opportunities to advance your career.
• Make an impact every day – work in a caring, collaborative environment where your contributions truly matter.
• Purpose-driven culture – help turn life’s challenges into moments of triumph for our residents.
• Retirement & Savings – 401(k) plan and Health Savings Account (HSA).
• Unique Perks – including pet insurance for your furry family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed