Human Resource Coordinator (People Success Center)

Employbridge • ,

4d • $19 - $25 • Remote

About The Position

The People Success Center (PSC) manages transactional, administrative, and standardized HR services through a centralized team, allowing CPO Specialists to focus on more specialized and strategic activities. The PSC also provides user support and guidance across the organization on HR systems, processes, and policies. The Human Resource Coordinator is expected to have general knowledge of standard human resources processes and supports the strategy of the People Success Center by delivering professional HR services to the business.

Requirements

• High school diploma or six months of related experience.
• General knowledge of human resource practices.
• Effective verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Ability to work effectively in a remote environment.
• Ability to maintain confidentiality of sensitive information.
• Learn new information quickly and adapt to changing priorities.
• Work collaboratively to achieve individual and organizational goals.
• Communicate clearly and effectively with a variety of audiences.
• Build strong relationships through trust, integrity, and ethical behavior.
• Deliver quality results in a timely and cost-effective manner.
• Adapt positively to change and manage a diverse range of responsibilities.
• Utilize technology and various platforms to support effective decision-making

Responsibilities

• Manage Human Resources-related queues by providing Level 1 support, responding to inquiries, assigning and routing tickets, and closing requests as appropriate.
• Explain and provide guidance regarding HR policies and guidelines.
• Maintain personnel files, including filing and maintaining documentation.
• Advise branch staff on Level 1 associate relations matters and conflict resolution, escalating issues when appropriate.
• Support Level 1 complaint management activities, including tracking, providing resources, and offering guidance.
• Search files, databases, and reference materials to obtain necessary information.
• Liaise with departments and business partners to improve communication and operational effectiveness.
• Provide administrative support to CPO teams.
• Perform other duties as assigned.

Benefits

• Competitive base salary plus monthly bonus potential
• Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
• Pet Insurance starting on the first of the month following hire date
• 8 Paid Holidays per year
• Paid Time Off
• 401(k)
• Wellness Program
• Parental Leave
• Prescription drug benefits
• Incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED