L&I Human Resource Consultant Assistant 1

State of Washington•Tumwater, WA

34d•Onsite

About The Position

Looking to start your career in Human Resources and use your exceptional Customer Service skills? Apply for our Human Resource Consultant Assistant position! Located in the Office of Human Resources and reporting to the Administrative Assistant 5, this is a paraprofessional position that performs assignments that frequently cross over to multiple areas of OHR. If you are detail-oriented and thrive in a role with variety, we encourage you to apply! The Office of Human Resources (OHR) ensures the Washington State Department of Labor & Industries is compliant with all state and federal personnel laws and regulations, collective bargaining agreements, and policies. OHR is a strong team of highly skilled professionals who are known for their exceptional performance, expertise, and customer service. Joining us means becoming part of a team who support an inclusive, diverse, and productive workforce to keep Washington Safe and Working.

Requirements

High school diploma or equivalent, and three (3) years of office experience including at least six (6) months of experience in human resource office or related setting.
Basic computer skills including basic Microsoft Outlook, Microsoft Excel and Microsoft Word.
Basic proficiency level with Adobe Acrobat Pro.
Demonstrated customer service skills. Ability to listen attentively, identify issues, provide options, fulfill services, and/or exercise knowledge of law and regulations to assist others and/or resolve complaints or conflicts.
Ability to be clear and concise in communications with individuals at all levels including customers, subordinates, managers, or representatives from programs outside OHR, both verbally and in writing, using terminology appropriate for the audience.
Ability to establish and maintain relationships with others.
Experience working with teams made up of representatives beyond their own program, including experience working with representatives from the public.
Ability to maintain the highest level of integrity and confidentially, handling high level sensitive information and data.
Ability to prioritize and perform multiple tasks in the same period, handle interruptions appropriately, and return to incomplete tasks.

Nice To Haves

Expert skills in Microsoft Outlook, Microsoft Excel and Microsoft Word

Responsibilities

Provide paraprofessional and clerical duties in support of OHR including:
Greet customers in person and over the phone and assist with requests for information and resources.
Receive, date-stamp, and route daily mail to appropriate departments via fax or email.
Track and monitor non-permanent employment appointments.
Provide backup assistance for processing criminal history background checks for employees.
Complete supplies order requests and enter information into the purchasing system.
Reconcile bank statements and vendor invoices on a monthly basis.
Perform audit of HR Systems Payroll entries and support Payroll audit functions.
Monitor and track the agency's performance planning and appraisal forms (PPAF).
Enter PPAF's into the HR systems and send emails to programs when PPAF's are not received within the required timeframe.
Ensure that documents that are sent to the electronic filing system for employee personnel and agency position files are appropriately labeled and troubleshoot discrepancies.
Coordinate personnel file document requests from the HR Manager.
And much more!

Benefits

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career.
In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules.

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