Human Resource - Compliance and Training Specialist

Securitas • Richmond, VA

1d • Hybrid

About The Position

Coordinates and delivers training and staff development programs for Security Officers, Supervisors and other company personnel. Adapts programs for specific sites and customers. Performs other protective services as required for assigned site(s). This position includes some travel, as needed.

Requirements

• Administrative experience required
• DCJS license/certification required
• Must be eligible to obtain DCJS Instructor Certification
• Must be at least 18 years of age.
• Must have a reliable means of communication (i.e., pager or phone).
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
• High School Diploma or G.E.D.; six months of consistent and highly competent Security Officer experience
• Successful completion of Train-the-Trainer (or equivalent) requirements.
• ACT program certification (or equivalent).
• Demonstrated ability to perform at a high level without being subjected to disciplinary actions on a sustained basis for at least 6 months.
• Skill in the use of audio-visual equipment and personal computers, including presentation software.
• Oral and written communications skills; presentation and group facilitation skills.
• Skill in the delivery of training programs in multiple settings.
• Ability to understand the security service needs of customers and devise appropriate training strategies.
• Skill in observation, coaching and providing feedback to associates.
• May be required to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers and/or authorization for training Security Officers.
• Ability to carry out multiple assignments concurrently.
• Ability to be an effective team member and handle project assignments responsibly.
• Strong customer service and results orientation.

Nice To Haves

• Training and HR experience preferred
• lead or supervisory experience preferred
• May require valid driver’s license.

Responsibilities

• Instructs Security Officers and other company employees in legally mandated and company mandated training requirements; ensures compliance with and documents the training requirements of client contract(s).
• Delivers a variety of courses that may include: new employee orientation, on-the-job training, health and safety practices, customer service techniques and supervisory development as well as client specific requirements.
• Follows established training policies, programs and schedules to conduct courses; coordinates training activities so as not to conflict with client service schedules.
• Assists Training Coordinator as needed.
• Uses appropriate instructional procedures or methods, such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-playing, and computer based training.
• Distributes training manuals; administers tests and evaluations; coordinates reference library, multimedia visual aids, and other educational materials.
• Maintains records and prepares reports to evaluate performance and monitor progress of trainees.
• May perform additional security services functions as permitted under any required Security Officer license and as specified for the assigned site(s), in addition to Training Officer duties.
• Carries out specific tasks and duties of a similar nature and scope as required for assigned site(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED