Human Resource Business Partner

Consolidated Employer Services•Upper Arlington, OH

9d•$70,000 - $78,000•Onsite

About The Position

The Human Resources Business Partner (HRBP) serves as a trusted HR advisor and primary point of contact for assigned CES clients. The HRBP works directly with business owners, managers, and employees to provide practical HR guidance and solutions across a broad range of Human Resources functions. This position is ideal for an experienced HR professional who enjoys working directly with clients, solving problems, building relationships, and managing multiple HR priorities. The HRBP will provide support in employee relations, benefits, employment law, FMLA and leaves of absence, onboarding, HR compliance, employee handbooks, policies, training, performance management, HR administration, and workers' compensation and unemployment matters.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field preferred; equivalent education and experience considered.
Minimum 3 years of Human Resources experience, preferably in an HR Generalist, HR Business Partner, HR Consultant, or similar role.
Strong knowledge of HR practices, employee relations, benefits, compliance, and employment-related processes.
Working knowledge of FMLA, leave administration, employment law, and HR compliance.
Excellent verbal and written communication skills.
Strong interpersonal and client relationship-building skills.
Exceptional customer service and problem-solving abilities.
Strong organizational skills with the ability to manage multiple clients and competing priorities.
Ability to exercise sound judgment and maintain confidentiality.
Proficiency with Microsoft Office and HRIS platforms.
Ability to work independently while collaborating effectively with a team.
Professional, dependable, detail-oriented, and solutions-focused.

Responsibilities

Serve as the primary HR contact and trusted advisor for assigned clients.
Build strong client relationships through regular communication, meetings, and proactive HR support.
Provide guidance to clients and employees regarding HR policies, procedures, compliance, and best practices.
Advise clients on employee relations matters, performance issues, workplace concerns, and HR-related decisions.
Assist with employee relations investigations and recommend appropriate courses of action.
Support FMLA, leaves of absence, and other employee leave processes.
Assist clients with employee onboarding, orientation, HR documentation, and required paperwork.
Provide benefits administration support and assist employees and clients with benefit-related questions.
Draft and update employee handbooks, policies, procedures, and job descriptions.
Develop and conduct HR training programs for clients and employees.
Assist clients with HR strategy, organizational development, and employee engagement initiatives.
Support unemployment and workers' compensation claims and related administrative processes.
Review HR documentation for accuracy, completeness, and compliance.
Research HR questions and provide timely, accurate, and practical solutions.
Manage multiple client projects from start to finish while meeting established deadlines.
Escalate complex or high-risk matters to appropriate CES leadership or subject matter experts.
Maintain strict confidentiality when handling sensitive employee and client information.
Provide exceptional customer service while representing the CES brand and values.