Human Relations Representative 1

Commonwealth of Pennsylvania • Dauphin County, PA

6d • Hybrid

About The Position

This role is responsible for uncovering key facts and working with others to achieve conciliation and equality. We welcome you as a potential member of our team to help address discrimination and protect all people in our state by ensuring their equal civil rights under the law. This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination primarily in employment and public accommodations alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation.

Requirements

• One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or
• An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Conditional offer of employment will require submission of criminal history reports.
• Pass a background investigation.

Responsibilities

• Analyze and draft complaints of alleged discrimination primarily in employment and public accommodations
• Conduct interviews and lead conferences to explore allegations, uncover key details, and assess jurisdiction
• Prepare data requests, analyze evidence, and complete thorough investigative summaries
• Communicate settlement proposals between parties and help guide discussions toward resolution
• Monitor deadlines, manage case files, and ensure necessary documents are submitted within required timeframes
• Partner with legal staff to provide information or receive guidance and approval for further actions in cases that do not settle

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level