Human & Organization Performance (HOP) Senior Professional

Caterpillar•Peoria, IL

10d•Onsite

About The Position

The Human & Organization Performance (HOP) Senior Professional provides enterprise leadership and expertise in Human & Organizational Performance, operational learning, and capability development to support Caterpillar’s Safety Driven strategy. The role serves as the enterprise process owner for Learning Teams and Operational Learning, developing, deploying, facilitating, and sustaining learning systems, communities of practice, and organizational learning initiatives to strengthen leadership capability, workforce engagement, and operational excellence. The position partners with Corporate EHS, division EHS leaders, operations leaders, and functional partners to integrate HOP principles into leadership practices, learning systems, event response processes, and continuous improvement. It influences enterprise strategy and execution through technical expertise, facilitation, coaching, and organizational leadership without direct authority. The role leads the enterprise Learning Teams program, including governance, continuous improvement, facilitator development, adoption, workshops, the Community of Practice, certification tracking, and monitoring program effectiveness. It also owns and manages Safety Driven Academy learning content, curriculum strategy, facilitator development, training resources, and learning-effectiveness measurement. As an enterprise subject matter expert, the position represents Corporate EHS in internal and external forums, researches industry practices, and develops learning opportunities and practical resources to promote HOP integration. The position requires working onsite five days a week. Visa sponsorship is not available. Compensation and benefits may vary based on individualized factors. Any offer is conditioned upon successful completion of a drug screen.

Requirements

Bachelor’s degree or equivalent experience in human and organizational performance, adult learning, environmental health and safety, continuous improvement/Lean, organizational development, or a related field.
Ability to collaborate effectively across functions, regions, divisions, and organizational levels to achieve shared objectives.
Demonstrated ability to facilitate workshops, learning events, and collaborative discussions with diverse stakeholder groups.
Strong written, verbal, and presentation skills, with the ability to engage audiences at all organizational levels.
Demonstrated ability to influence leaders and drive organizational adoption without direct authority.
Strong organizational and project management skills, including the ability to manage multiple initiatives simultaneously.

Nice To Haves

Experience integrating HOP principles, methodologies, and implementation strategies into real work.
Demonstrated experience leading large-scale projects or strategic initiatives across multiple organizational levels.
Experience leading Learning Teams, Communities of Practice, Train-the-Trainer programs, or facilitator certification processes.
Experience developing communication tools, videos, job aids, podcasts, toolkits, and other learning resources for organizational capability building.
Experience designing learning pathways, toolkits, workshops, and digital learning resources.
Experience using learning analytics and performance metrics to drive continuous improvement and program effectiveness.
Knowledge of adult learning principles, instructional design methodologies, and capability-building programs.

Responsibilities

Lead the enterprise Learning Teams program, including governance, continuous improvement, facilitator development, and organizational adoption.
Own and maintain Learning Teams program resources, keeping content current and aligned with organizational objectives.
Coordinate and facilitate Learning Team workshops and mentor facilitators to support their development and certification.
Manage the Learning Teams Community of Practice, encouraging collaboration across divisions and sharing operational insights and best practices.
Establish and maintain systems to track facilitator certification and Learning Team outcomes.
Monitor program effectiveness through facilitator observations, coaching, and continuous learning activities.
Own and manage Safety Driven Academy learning content, curriculum strategy, facilitator development, and continuous improvement.
Maintain workshop materials, learning resources, facilitator guides, and supporting content.
Develop a facilitator train-the-trainer program to support consistent enterprise delivery.
Measure learning effectiveness and recommend enhancements to improve organizational capability.
Serve as an enterprise subject matter expert in HOP and Operational Learning, representing Corporate EHS in internal and external forums.
Research industry-leading practices and translate relevant insights into Caterpillar applications.
Create regular learning opportunities for leaders pursuing their HOP journey.
Create short, easy-to-use resources that promote consistent messaging and HOP integration.
Partner with Corporate EHS, division EHS leaders, operations leaders, and functional partners to integrate HOP principles into leadership practices, learning systems, event response, and continuous improvement.