Human Factors Engineer

MORSE CorpCambridge, MA

About The Position

As a Human Factors Engineer, you will work with end users and stakeholders to assess the operational effectiveness and performance of Artificial Intelligence (AI) systems. As we perform Operational Test & Evaluation (OT&E), you will lead user engagement and knowledge elicitation studies to understand user requirements and define metrics to assess the effectiveness of Human-AI teaming in operational environments. You will use your knowledge of iterative design processes to regularly elicit feedback regarding the human-AI teaming experience to recommend best practices, including design mock-ups, for enhancing the user's operational effectiveness. You will also use your advanced data analysis skills to evaluate human-AI performance under different operational conditions to tailor AI technical solutions for specific operational scenarios and tempos.

Requirements

  • US CITIZENSHIP REQUIRED and ability to obtain a U.S. Security Clearance
  • MS or PhD in Cognitive Psychology, Psychology, User Experience, Human Factors, Mathematics, Statistics, Engineering, or other related field
  • 5+ years of professional experience
  • Experience with HMT, HMI, HSI, Human Factors, Human Performance, and Usability
  • Experience engaging with end users and stakeholders
  • Programming skills in Python

Responsibilities

  • Perform Human-Machine Teaming Test and Evaluation (HMT T&E) of Artificial Intelligence
  • Lead user engagement studies, knowledge elicitation sessions, human-in-the-loop assessments, and workflow analysis
  • Identify appropriate human performance metrics to evaluate the system performance and effectiveness of Human-AI Teaming
  • Perform quantitative and qualitative assessments of human performance with AI systems
  • Develop UI mockups
  • Liaison between data scientists, software developers, analysts and end users
  • Perform descriptive and inferential statistics to characterize human performance
  • Be familiar with a wide range of metrics to assess signal detection from a human performance as well as a machine-learning perspective
  • Provide technical direction and leadership to small-mid sized teams

Benefits

  • bonus
  • stock
  • 401(k) match
  • paid time off
  • medical
  • dental
  • vision
  • life insurance
  • 10 paid holidays per year
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