Human Factors Engineer User Experience Researcher

Sonalysts • Waterford, CT

6d

About The Position

Sonalysts, Inc. is seeking a Human Factors Engineer (HFE) and User Experience (UX) Researcher to join a multidisciplinary team. This role focuses on designing user-centered mission-critical systems for government and Department of Defense (DoD) programs. The candidate will collaborate with systems engineers, software developers, data scientists, and operations experts to integrate user goals and human capabilities/limitations into the system development lifecycle. Responsibilities include user needs analysis, requirements engineering, function allocation, and user analysis (task, workload, performance) to support the design, evaluation, testing, and improvement of military systems. The UX Researcher will conduct research to understand user, information, decision-support, and workflow needs, informing interaction, navigation, and user interface design for mission-critical systems.

Requirements

• Must be a U.S. citizen, eligible for a U.S. Department of Defense (DoD) TOP SECRET security clearance
• Bachelor’s degree in Human Factors Engineering, Engineering Psychology, or a closely related field with a human factors concentration
• 5 years or more experience in applied experience in human factors engineering and user experience research

Nice To Haves

• Possessing an active DoD SECRET security clearance
• Experience supporting DoD programs through military service, government employment, or defense contracting
• Proficiency with modern visual design tools (e.g., Figma, Adobe XD, Adobe Photoshop, Balsamiq, and Miro/Mural).

Responsibilities

• Plan and execute observational studies, heuristic evaluations, cognitive walkthroughs, concurrent think aloud protocols, usability assessments and tests, and other qualitative and quantitative study methods in remote, laboratory, and field settings.
• Facilitate workshops with diverse participants, including operational end-users, operational subject matter experts, engineering teams, and government stakeholders.
• Conduct user needs analysis, functional analysis, function allocation, task analysis, cognitive task analysis, and Modeling and Simulation (M&S) to identify and translate user requirements into system requirements.
• Conduct UX research to develop user profiles (archetypes and personas), workflow visualizations (e.g., journey maps and story boards), design products (sketches, wireframes, mockups, and prototypes), and development and management artifacts (e.g., user stories).
• Conduct User Centered Design (UCD) to iteratively define, design, evaluate, and refine technical solutions.
• Provide comprehensive Human Systems Integration (HSI) planning and management support to acquisition, systems engineering, and system development lifecycle processes.
• Advocate for end-users by communicating research findings into actionable recommendations that balance mission, operational, technical, and business needs.

Benefits

• Flexible Time Program
• Paid Time Off
• 401(k) Plan with company match
• Employee Stock Ownership Plan (ESOP)
• Sales Bonus Program
• Special Performance and Retention Bonus Program
• Health and Dental Insurance
• Dependent Care Assistance Plan
• Health Care Reimbursement Plan
• Employee Referral Bonus Program
• Professional Development through Tuition Reimbursement Program, Online Training Program and Targeted Skills Program
• Relocation Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior