Hubspot Administrator

Rezdy•Austin, TX

About The Position

The HubSpot Administrator owns, optimizes, and scales our HubSpot environment, with a primary focus on Sales Hub. Acting as the technical and process owner of the CRM, this person is responsible for all workflow builds, automations, process design, and pipeline management — translating business and revenue-process requirements into scalable, well-governed system configurations. They are the connective tissue between Sales, Marketing, and Operations, ensuring data integrity, driving CRM adoption, and making sure every team gets maximum value from the platform.

Requirements

2+ years administering HubSpot, with hands-on Sales Hub experience.
Proven experience building workflows, automations, and lead-routing logic.
Strong grasp of pipeline management, deal stages, and forecasting.
Ability to translate business needs into system configuration.
Excellent data-management skills and attention to detail.
Clear communicator with technical and non-technical stakeholders.

Nice To Haves

HubSpot certifications (Sales Hub Software, RevOps, Marketing Software).
Background in a RevOps or Sales Operations function.
Familiarity with integration tooling and APIs.
Experience with multi-pipeline and/or multi-region CRM setups.
Experience supporting a global, distributed sales team.

Responsibilities

Design, build, test, and maintain all HubSpot workflows, sequences, and automations end to end.
Configure lead routing, assignment, and rotation logic, plus lead scoring and nurture automation.
Automate task creation, internal notifications, and deal-stage-based actions to reduce manual work.
Audit and refine existing automations to eliminate errors, redundancy, and conflicting logic.
Translate business and revenue-process requirements into scalable HubSpot configurations.
Own system setup: custom properties, objects, record customization, and association labels.
Manage users, teams, roles, permissions, and access controls as a Super Admin.
Maintain governance, naming conventions, and documentation; act as the frontline support resource for end users.
Own and maintain Sales Hub pipelines, deal stages, stage definitions, required fields, and pipeline rules.
Configure stage-based automation and enforce consistent stage progression for reliable reporting.
Support accurate forecasting through clean deal data and disciplined pipeline hygiene.
Partner with sales leadership on pipeline reviews, multi-pipeline setups, and process refinement.
Ensure data cleanliness, deduplication, and ongoing CRM hygiene; define and enforce data-entry standards.
Build and maintain dashboards and custom reports for sales performance and pipeline health.
Monitor platform adoption and surface actionable insights to leadership.
Manage integrations between HubSpot and other tools (e.g., Slack, enrichment, marketing, and data platforms).
Evaluate and implement new HubSpot features, releases, and third-party apps.
Train and onboard users, document best practices, and create enablement materials.