HUB Advisor, Student Success Center, College of Arts and Sciences - UT Chattanooga

University of Tennessee•Chattanooga, TN

1d•$47,250 - $50,000•Onsite

About The Position

The HUB Advisor serves as a key member of the HUB Student Success Center within the College of Arts and Sciences, providing comprehensive academic advising and student support services that promote student persistence, engagement, and degree completion. This position manages an assigned caseload of students and provides proactive advising, academic planning, and resource navigation throughout the student lifecycle. The HUB Advisor works closely with students, faculty advisors, academic departments, and campus partners to support student success initiatives. Through individualized advising, referrals, programming, and outreach efforts, the HUB Advisor helps students understand degree requirements, overcome barriers to success, engage in campus opportunities, and progress toward graduation.

Requirements

Ability to provide effective academic advising and student support services
Ability to build positive relationships with students from various backgrounds
Knowledge of student development principles and retention strategies
Ability to interpret and apply academic policies, procedures, and degree requirements
Strong verbal and written communication skills
Ability to maintain accurate records and documentation
Skill in organizing and managing multiple priorities while maintaining attention to detail
Ability to collaborate effectively with faculty, staff, and campus partners
Knowledge of student information systems, advising technologies, and Microsoft Office applications
Ability to exercise sound judgment, maintain confidentiality, and provide exceptional customer service
Bachelor’s degree
Experience providing student support, advising, customer service, education, counseling, or related services
Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities may be considered

Nice To Haves

Master’s degree
Experience working directly with college students in academic advising, student affairs, higher education, or a related field
Experience using student information systems, advising platforms, and Microsoft Office applications
Knowledge of university policies, academic programs, and student success initiatives

Responsibilities

Manages an assigned caseload of students in designated academic program areas
Proactively engages students throughout each semester to support academic success and retention
Anticipates potential barriers to student success and provides appropriate guidance and referrals
Meets with assigned students during designated advising periods and as needed throughout the academic year
Assists students with understanding degree requirements, concentration and minor options, university policies, registration processes, and academic planning
Develops and maintains academic plans that support timely degree completion
Maintains accurate advising records and documentation using university advising platforms
Serves as a resource and guide for students seeking assistance with academic and university-related concerns
Collaborates with departmental and faculty advisors to support student progression and retention
Connects students with campus resources, co-curricular opportunities, and community engagement activities
Supports students through graduation preparation, required paperwork, and commencement planning
Provides professional, responsive, and student-centered service to all students utilizing HUB services
Participates in career readiness and student success programming initiatives within the College of Arts and Sciences
Supports seminars, workshops, and group advising sessions
Assists with new student and transfer student orientation programs
Presents information to incoming students and families regarding academic requirements and university resources
Supports pre-registration and onboarding activities for new students
Participates in special projects, committee work, and student success initiatives
Performs additional duties and responsibilities as assigned in support of departmental and institutional goals