HSU Workstudy Alumni Engagement

Hardin-Simmons University•Abilene, TX

9d•Onsite

About The Position

Serves as a student worker to the Alumni Engagement Office, as a valuable member of the Alumni Engagement team. Works under supervision of the Associate VP for Alumni Engagement and the Assistant Director of Alumni Engagement.

Requirements

Must be able to utilize Microsoft Office Suite proficiently
Must be able to work as a member of a team to accomplish the overall requirements of the Alumni Engagement Office
Must be a self-starter; attention to detail important
Must be able to maintain confidentiality of personal records and alumni information
Seeks to constantly upgrade skills and improve performance
Sets high standards for accuracy/productivity
Must maintain professionalism in attitude, dress, actions, and relationships
Ability to communicate effectively verbally and in writing with alumni & other guests in person, over the telephone and via email/Facebook
Skills in organizing information and maintaining paper and electronic files
Skills in or capacity for using various computer software programs
Must have experience with a variety of computer programs, including word, spreadsheet, data-base manipulation, e-mail/website general use
Must have customer service experience with the ability to meet, greet, and assist the general public, alumni, and HSU faculty and staff when they call on the phone or enter the office location
A positive, team-oriented attitude and a strong work ethic are a must
Must be willing and available to work weekends/evenings with advanced notice
Availability during Homecoming weekend is requested
We are willing to work around student organization obligations
Summer availability requested (hours can be worked out around summer classes as needed)
Must be available to work sequential semesters
Must be able to work as a member of a team but also independently on one’s own projects

Nice To Haves

Microsoft Office Suite and mainframe skills desired
Preference is given to sophomores and juniors

Responsibilities

Perform basic student worker job functions (campus mail run, answer phones, run errands) for Alumni Engagement
Assist with event management (homecoming, reunions, campus activities, etc.)
Provide outstanding customer service to all guests who come in contact with the Alumni Office
Perform filing for each aspect of Alumni Engagement, including daily operations
Research/create/develop social media posts for Facebook/Instagram