HSPRS Case Manager (Bilingual English/Spanish)

Bethany Christian Services USA • Palos Heights, IL

4h • Onsite

About The Position

Bethany Christian Services is a faith-based organization dedicated to ensuring children are safe, loved, and connected through family. They work to strengthen families, support foster care and adoption, and assist refugees. The HSPRS Case Manager role involves working with unaccompanied children seeking family reunification, older youth preparing for adulthood in a new country, and foster families. This position provides culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management.

Requirements

• Bachelor’s degree in Human Services, Social Work or related field of study from an accredited college with at least two (2) years of case management experience in child and family services.
• Bi-lingual English and Spanish.
• Demonstrated ability to service a difference group of clients, to include refugees or other minority families.
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees.
• Knowledge of state, community and agency resources for victims of abuse.
• Excellent verbal and written communication skills.
• Demonstrated clinical, therapeutic, and crisis intervention skills.
• Ability to work independently and exercise a high level of confidentiality.
• Computer and typing skills sufficient to perform essential job functions.
• Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment, and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels.
• Successfully pass a TB test annually and document preference to receive or decline Hepatitis immunization.
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite.
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Responsibilities

• Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services.
• Maintain a caseload in compliance with contract terms and agency expectations as defined by program supervisor.
• Effectively maintain case capacity and trending of all caseloads.
• Conduct home visits in accordance with contract requirements, when needed.
• Conduct the reunification process by performing home study assessments as needed.
• Perform resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision.
• Conduct assessments tailored to the clients needs, while working collaboratively with the program supervisor.
• Assess potential placements for unaccompanied children (UC), to include but not limited to interviews, outreach to family in home-country, and home study investigations.
• Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements.
• Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families.
• Provide family stabilization counseling and assist qualified unaccompanied children in accessing services provided through TVAP services.
• Develop and maintain positive networking relationships with community partners and resources for families.
• Refer and connect families to available resources on an on-going basis.
• Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices.
• Serve clients within the entire state of the respective location, as assigned.
• Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations.
• Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction.
• Participate in peer to peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites.
• Keep abreast of community resources and refer families for support, as needed.
• Stay abreast of all agency, federal, and state regulatory requirements related to social services.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

Benefits

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Low-cost health benefits (medical, dental, and vision)
• Matching 403B retirement contributions
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
• Education reimbursement for master’s degree program in human services
• Comprehensive employee assistance and wellness program
• Employee covered long-term disability and term life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level