Case Manager - Bilingual English/Spanish

Bethany Christian Services USA • Charlotte, NC

9h

About The Position

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Case Manager, you’ll help carry this mission forward and make a meaningful impact every day.

Requirements

• Bachelor’s degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college
• Child welfare and/or case management experience strongly preferred
• Bilingual Spanish and English
• Broad knowledge of basic principles, concepts, and methodologies of social work
• Prior experience working with refugee or minority families with demonstrated cross-cultural sensitivity
• Eligible to obtain professional licensure or registration
• Knowledge of state, community, and agency resources
• Excellent verbal and written communication skills
• Demonstrated clinical, therapeutic, and crisis intervention skills
• Ability to work independently and maintain a high level of confidentiality
• Must be able to pass required medical examinations and perform essential job functions, including physical restraints of a resident
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization
• Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite
• Must be 21 years old with a valid driver’s license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage
• Must pass a criminal history screen, including state and local child protection agency registries
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity

Responsibilities

• Coordinate short-term case management services for clients’ educational, therapeutic, medical, and legal needs
• Attend regularly scheduled meetings with the treatment team to discuss clients’ needs and treatment plans
• Present client social history at internal and external team meetings, including the youth’s journey to the U.S., exploitation and/or trafficking concerns, family history, psychological history, academic history, and identified issues or behaviors that warrant treatment
• Serve as a subject matter expert on DHS and UC policy and procedures for intake, reporting, and permanency (post-adoption) planning
• Attend and testify at court hearings, as necessary
• Provide services that empower clients and adhere to the organization’s standards of ethical practice
• Meet with clients at least weekly to ensure safety and support goal progression
• Provide reunification services to potential sponsors in a timely manner
• Provide Spanish-to-English interpretation for clients, as needed
• Provide transportation to clients, as needed
• Maintain accurate and up-to-date client information in compliance with DHS, ORR, and Bethany’s documentation and reporting requirements
• Attend weekly meetings with supervisor to consult on cases and review case plans and treatment direction
• Stay abreast of all agency, federal, and state regulatory requirements related to social services
• Essential job responsibilities may vary based on the specific needs of each program/department
• May be required or asked to participate in a Bethany sponsored event
• Complete other duties as assigned

Benefits

• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level