HSPD-12 Team Lead

Global Resource Solutions, Inc. • Washington, DC

71d • Onsite

About The Position

Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, proactive, and talented individual for the position of HSPD-12 Team Lead. This role provides daily management of badge issuance and/or PIV card issuance, ensuring continuous workflow and performance of on-site staff.

Requirements

• High School Diploma or equivalent combination of formal education, experience, professional training, and certifications.
• A minimum of five (5) years of experience in the operation, and lifecycle management of HSPD-12 or other government issued credentials.
• Familiarity with access control system platforms.
• Strong working knowledge of access control platforms, FIPS (Federal Information Processing Standards) 201-3, Office of Management and Budget Memo (s) M11-11 and M-05-24, National Institute of Standards and Technology.
• Proficiency in Microsoft Office Suite (Word, EXCEL, Outlook, and PowerPoint) and SharePoint.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Strong ability to multitask and work in a fast-paced, dynamic environment.
• Excellent customer service via phone and face to face conversation, excellent written and oral command of English.
• Public Trust – Moderate Risk security clearance.

Nice To Haves

• A two-year college degree is preferred.
• Experience with DHS systems is preferred.

Responsibilities

• Schedule and assign duties to the HSPD-12 team and interact with Agency points of contact to ensure consistent management of personnel.
• Create monthly schedule and ensure full coverage.
• Provide reports and data as requested by the Agency.
• Ensure newly assigned Badge Office Employees are trained in the processing of badging paperwork.
• Oversee HSPD-12 Security Specialist daily operations, including printing and issuing new and replacement badges, collection and validation of identity documents, capturing applicant fingerprints and photographs, programming new IDs in the Agency’s access control system, processing all badge requests and renewal forms, processing credential requests, troubleshooting inquiries and issues, creating and maintaining databases for outstanding credentials, providing assistance to Physical Security and Access Control Officers, sorting through returned badges and IDs, and answering telephone inquiries.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED