HRIS SPECIALIST

The GEO Group•Boca Raton, FL

15h

About The Position

The HRIS Specialist provides introductory systems and technology support for applications affecting the Human Resources department. The work includes data entry and quality assurance, document maintenance, workflow monitoring, project support, basic analytics and reporting, issue resolution and escalation, and general application support in a fast-paced environment. This entry-level role calls for familiarity with basic Human Resources procedures, a strong focus on quality, the ability to prioritize and multitask, technical aptitude, curiosity, self-starter qualities, and strong customer service. The specialist supports HRIS processes and applications, including UKG, under the direction of senior HRIS staff. Responsibilities include responding to HRIS requests, checking workflows and reports for accuracy, supporting employee document digitization and self-service resources, staying current on UKG functionality, and assisting with application testing and documentation.

Requirements

High school diploma or equivalent.
Good working knowledge of and familiarity with computer-based technology.
Very good written and verbal communication, organizational, and interpersonal skills.
Ability to maintain confidentiality when handling sensitive information.
Proven ability to multitask and work in a fast-paced environment.
Proficiency in Microsoft Office, including Windows, Word, Excel, and PowerPoint, and other computer programs and software normally used by Human Resources.

Nice To Haves

One year of related work experience in Human Resources or in a data quality capacity.
One year of experience working with an HR Information System.

Responsibilities

Monitor the HRIS team inbox, resolve requests or escalate them to the appropriate HRIS resource, and follow up as needed to ensure requests are resolved and closed.
Manage tickets through the GEO ticketing system, email, and/or UKG’s case management solution as instructed by HRIS senior staff.
Review submitted workflows for data accuracy using provided checklists and guidelines; communicate with request initiators or reject submissions that do not meet data standards.
Generate pre-developed data audit reports, review them for accuracy, and address deficiencies directly or with field HR staff and other HRIS team members.
Gather, tag, digitally save, monitor, and update HR documents for use in UKG’s self-service query tool according to established procedures.
Monitor use of the self-service query tool, identify possible discrepancies between available documents and employees’ information needs, and raise them with senior HRIS staff.
Participate in gathering, itemizing, tagging, and sorting physical employee documents for conversion to an electronic document management solution in UKG.
Assist with digitizing employee documents according to practices established by senior HRIS staff.
Maintain current knowledge of UKG capabilities and functionality across modules using UKG Community training (UltiUniversity), and provide support to modules as directed.
Work with HRIS senior staff to execute and document application test plans and results.
Assist with UKG application documentation according to prescribed methodologies and direction from HRIS senior staff.
Perform other duties as assigned.