The HRIS Benefits Generalist & Benefits is responsible for the daily management, maintenance, and optimization of the UKG Pro (UltiPro) system and related HR modules. This role ensures accurate team member data, supports system users, develops reports and dashboards, and assists in the administration of benefit programs including health, welfare and retirement. Partners with Payroll, IT, and HR leadership to enhance automation, ensure data integrity, and improve team member experience across the employee lifecycle . Maintain and update employee master data in UKG Pro (Core HR) , ensuring accuracy and data integrity across all modules. Serve as a primary support resource for UKG system issues, troubleshooting, and navigation questions. Create, schedule, and distribute HR and operational reports using UKG Business Intelligence (BI) , including ad hoc reporting, dashboards, and analytics. Manage and support workflows within UKG (onboarding, job changes, manager self-service, and employee self-service). Assist with UKG module configuration, testing, document templates, and table maintenance. Support ongoing optimization of modules such as: UKG Recruiting & Onboarding UKG Pro Benefits Administration UKG Time & Attendance / Dimensions Performance & Compensation Management Perform regular data audits, identify discrepancies, and work with HR or Payroll to resolve issues. Collaborate with UKG Support and internal IT to troubleshoot system errors and improve functionality. Assist with system upgrades, release management, and regression testing. Administration of team member benefit programs including medical, dental, vision, life insurance and retirement plans. Process enrollments, eligibility updates, and life event changes in UKG Pro Benefits Administration and carrier systems. Support Open Enrollment including building/testing plans, verifying rates and eligibility rules, and generating communications. Conduct benefits audits; including payroll deductions, carrier invoice reconciliation, and eligibility file validations. Respond to team member benefit questions and provide guidance on coverage, eligibility, and policies. Maintain document libraries, workflows, and custom fields within UKG. Support ACA reporting (1095/1094), year-end processing, EEO reporting, and other compliance tasks. Assist with process improvements to maximize automation and system efficiency. Provide cross-functional support to Payroll, Recruiting, and HR operations. Participate in HR/IT projects, audits, and HR technology initiatives. Ensure compliance with ERISA, ACA, COBRA, HIPAA, and Tribal policies
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Job Type
Full-time
Career Level
Mid Level