HR Workday Specialist

TMX Group•Vancouver, BC

8d•Hybrid

About The Position

TMX Group is seeking an HR Workday Specialist to join their HR Technology and Workforce Analytics team. This role is responsible for delivering configuration, reporting, and data governance services across HR functions and projects. The specialist will apply expertise and a customer service mentality to support HR functions with their configuration and reporting needs, focusing on process efficiencies and digital transformation of the HR function.

Requirements

Post-secondary education in Human Resources, IT, or a related field
3+ years of experience with advanced knowledge of supporting Workday HCM, including reporting and configuration (Compensation, Time Tracking, Absence, Report Writer, dashboards, and calculated fields)
Excellent analytical, critical thinking, and problem-solving skills
Strong communication, interpersonal, and presentation skills with an ability to work cross-functionally in a team setting
Exceptional customer service skills through a proactive consultative approach to deliver timely solutions that meet business requirements with a high level of professionalism
Experience working in a fast-paced environment with the ability to prioritize and manage multiple projects
Ability to maintain confidential and highly sensitive information with strong attention to detail to ensure privacy and integrity of data

Responsibilities

Execution of the configuration and design of Human Capital Management (HCM) modules within our HRIS, Workday to support global requirements
Manage functional configuration for the modules and provide related support to internal and external stakeholders
Implement prioritized adoption items and business process enhancements by partnering with HR Functional Leads to support automation, improve the efficiency of HR processes, and optimize our digital HR tools.
Manage Workday testing for HR projects, including the development of test plans, schedules, and execution of test scripts
Collaborate with IT support teams for escalated business process, security, and access issues
Identify opportunities to streamline business processes globally and improve self-service capabilities
Provide global Tier 2 functional support to troubleshoot issues and correct errors
Support all reporting and analytics projects to ensure the successful delivery of workforce analytics solutions, including the development of dashboards and reports to enhance our self-service offerings
Collaborate with HR COEs to understand current and emerging business data and analytics needs and develop delivery plans
Support the delivery of all internal and external standard reporting and metrics, including ad-hoc, standard, and compliance reporting requests, and proactively identify process or configuration opportunities for streamlined reporting on the HR system
Identify and support the change management and communication activities for the launch of analytics offerings (e.g., dashboards, custom reports, or discovery boards)