HR Vendor Manager

Fidelity•Merrimack, NH

5h•Hybrid

About The Position

As a member of the HR Vendor Management team, you will lead a portfolio of moderate to high complexity vendors across Human Resources and supporting the team with other critical initiatives. This role requires a strong focus with vendor risk, vendor performance and impacting overall financial benefit to the firm. You will collaborate with HR Business partners to support their goals and initiatives, while holding our external vendors accountable through contract compliance. The primary vendors in this opportunity will focus on vendors within the HR ecosystem.

Requirements

Bachelor’s degree required or equivalent (and relevant) experience.
5-8 years of relevant experience in Vendor Management, Procurement, or Risk related roles.
You are an excellent communicator and have strong facilitation, able to influence others and comfortable with interacting with all levels of the organization.
You have the ability to independently drive and manage multiple vendor engagements with varying complexity, with minimal oversight.
You are organized and can manage multiple projects or activities simultaneously and deliver results in an accurate and timely manner.
You have an ability to foster and improve partnerships with peers, leaders, vendors and other partners.
You have a strong background or experience with Vendor Management and Procurement processes.
You are eager to be a part of a growing team with a strong focus on establishing processes, best practices and standards across a dynamic organization.

Responsibilities

Provide oversight to a portfolio of vendors with moderate to strategic complexity.
Support development of tools and processes to effectively collect, analyze and report vendor metrics.
Lead all aspects of, measure, and report vendor performance relative to contracted expectations, including Service Level Agreements; drive improvement and accountability with the vendors.
Seek out and execute on cost reduction opportunities across your portfolio
Support funding processes: including purchase order creation & tracking, reporting and associated governance reviews.
Strong focus on vendor risk, including proactive risk mitigation measures and partnering with HR Risk, Compliance and ECS Risk.
Maintain deep knowledge of the relationship’s overall risk profile and contribute to the resolution of risk-related events.
Building strong partnerships across Procurement, Risk & Finance.
Develop full understanding of active contracts and ensure vendor and Fidelity are enforcing all contract terms.
Participate in Procurement related activities, including market scans, RFPs, RFXs, contract and vendor negotiations; coordinate activities to ensure progress, approvals & timely completion.
Coordinate and drive Business Review meetings with vendors as appropriate.
Complete responsibilities & compliance to the Enterprise Vendor Management policy.
Produce recurring dashboards and/or scorecards to internal and external stakeholders for portfolio of vendors.