Vendor Manager

Authority HVAC•Tempe, AZ

29m

About The Position

We are seeking an experienced Vendor Manager to oversee subcontractor relationships and manage the pricing, scheduling, and completion of preventative maintenance (PM) programs. This role is responsible for negotiating vendor agreements, controlling service costs, and ensuring PM services are delivered on time and within margin targets. This position plays a key role in maintaining service quality, vendor performance, and customer satisfaction.

Requirements

Minimum 3 years of experience in vendor management, service operations, or preventative maintenance (HVAC or related industry)
Proven experience negotiating contracts and service rates
Strong organizational skills with the ability to manage multiple vendors and schedules
Understanding of preventative maintenance programs and service pricing
Strong communication and problem-solving skills

Nice To Haves

HVAC subcontractor management experience
Familiarity with CMMS or field service management systems
Experience supporting multi-site or regional service programs

Responsibilities

Source, evaluate, and onboard qualified HVAC subcontractors
Negotiate vendor contracts, including labor rates, PM pricing, trip charges, and material markups
Maintain and track vendor agreements and compliance documentation
Price customer preventative maintenance agreements to meet margin goals
Create, manage, and maintain PM schedules
Monitor PM completion and follow up on missed or delayed services
Collaborate with Operations, Dispatch, and Finance teams to align vendor capacity and service delivery
Track vendor performance and address cost, quality, or compliance issues