HR Training Facilitator

SeaWorld • Busch Gardens Williamsburg, SC

9d • Hybrid

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Human Resources Training Facilitator Busch Gardens Williamsburg What you get to do: You'll collaborate closely with our park leadership team and the training manager to support the planning and execution of various training initiatives. We're looking for someone who can deliver high-quality training and development programs at all levels, from VP to hourly Ambassadors. You will: Facilitate various training programs for Ambassadors at all levels and from all divisions Ensure a seamless transition from orientation to department and on the job training for all new or rehired Ambassadors Support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors Organize training manuals, materials, multimedia visual aids, and other educational materials; review for company policy updates

Requirements

• A minimum of 2 years of training experience required
• 1 years of High volume new hire orientation facilitation preferred
• Experience managing training content in a learning management system
• Outstanding communication, interpersonal and presentation skills
• Confident and outgoing presence
• Ability to effectively handling multiple projects simultaneously
• Excellent organizational, time management, analytical and problem-solving skills
• Strong facilitation and presentation skills are required
• Must be available to work varying shifts/hours based on business need, to include nights, weekends, and holidays

Nice To Haves

• Background in a service industry setting desired

Responsibilities

• Facilitate various training programs for Ambassadors at all levels and from all divisions
• Ensure a seamless transition from orientation to department and on the job training for all new or rehired Ambassadors
• Support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors
• Organize training manuals, materials, multimedia visual aids, and other educational materials; review for company policy updates

Benefits

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed