HR Technology Specialist

EmpowerMe Wellness•Brentwood, MO

7d•Onsite

About The Position

Grow your career! At EmpowerMe Wellness, you’ll find opportunities for promotion, continuing education, and great benefits, all while making a real difference in the life of seniors. Our results are in our success stories – come write yours with us. Join our team today! Who We Are EmpowerMe Wellness – is on a mission to improve the lives of seniors and the communities they call home! We provide fully integrated on-site therapy, pharmacy services, primary care, and more at senior living communities nationwide. Our experienced team of more than 3,000 clinicians and professionals provide personalized health and wellness solutions for seniors in more than 35 states. To learn more about us, visit empowerme.com.

Requirements

Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field (or1 equivalent relevant experience).
One (1) or more years’ experience working with HRIS, ATS. LMS, and other HR technologies in an admin capacity.
One (1) or more years’ experience creating and providing training and educational tools and materials for HR technology applications.
Must have advanced knowledge of MS Excel.
Knowledge of HR processes and terminology is required.
Experience with data analysis and reporting tools required.
Technical aptitude and ability to understand system configurations required.
Experience with ticketing systems.
Outstanding written and verbal communications; ability to communicate complex technical matters to all levels of leadership, aligning communication style to the needs of the customer.
Excellent project management skills with ability to hold self and project resources accountable for deliverables.
Ability to work independently and part of a team.
Good judgment when addressing business requests, responding to inquiries, escalating matters, etc..
Strong quantitative and analytical skills and attention to detail.
Proficiency in HR business applications (HRIS, ATS, LMS), as well as proficient knowledge of Microsoft Office programs: Outlook, Excel, Word and Publisher applications.

Nice To Haves

Experience working with ADP Workforce Now, iCIMS, Colibri CEU 350, is preferred.

Responsibilities

Provide first-level technical support to employees regarding HR technology platforms (e.g., HRIS, ATS, LMS) in accordance with SLAs.
Assist with user account management, including creation, modification, and termination.
Troubleshoot and resolve technical issues related to HR systems, escalating complex issues to senior team members or vendors as needed.
Maintain accurate and up-to-date system documentation and user guides.
Assist with data entry, data validation, and data integrity within HR systems.
Generate and distribute standard reports from HR systems as requested.
Support data audits and ensure compliance with data privacy regulations.
Provides detailed documentation and reporting in support of internal and external audits, as requested.
Assist with the creation of ad hoc reports.
Participate in system upgrades, testing, and implementation projects.
Assist with the configuration and customization of HR systems to meet business needs.
Support the implementation of new HR technology tools and initiatives.
Assists in the establishment and maintenance of all integrations with the HR platforms.
Assist with testing new system functionality.
Assist with development and maintenance of all configuration documentation.
Assist in developing and delivering training materials and resources for employees on HR technology systems.
Communicate effectively with employees regarding system updates, changes, and troubleshooting.
Provide clear and concise instructions and support to users.
Identify opportunities to improve HR technology processes and workflows.
Assist in documenting and streamlining HR technology procedures.
Stay up to date on HR technology trends.
Performs other duties as assigned.