HR Tech

University of New Mexico•Albuquerque, NM

3d•$20 - $27•Hybrid

About The Position

The Department of Pediatrics in the School of Medicine is seeking a detail-oriented, customer-focused Human Resources Technician to support staff and student recruitment, onboarding, personnel transactions, and workforce operations. Pediatrics supports approximately 140 faculty, 380 staff, and numerous student employees across 18 divisions and centers at clinical, research, and administrative sites. The role requires managing multiple concurrent priorities, adapting to changing business needs, and independently coordinating assigned processes from initiation through completion. The HR Technician is the primary coordinator for staff and student employment processes, including recruitment, onboarding, personnel transactions, compensation-related requests, and employee lifecycle activities. The role works closely with department leadership, hiring managers, School of Medicine Human Resources, and central UNM Human Resources to ensure employment actions are processed accurately, promptly, and in compliance with requirements. The successful candidate will bring strong organization, communication, and problem-solving skills to a fast-paced environment. The position calls for ownership of assigned processes, proactive deadline monitoring, follow-up with stakeholders, and ensuring work progresses with minimal supervision. Professionalism, confidentiality, customer service, attention to detail, and productive working relationships are essential. The HR Technician serves as a resource to hiring managers and employees while supporting timely, accurate, and responsive HR services. This is a regular, full-time, non-exempt, benefits-eligible staff position. After successful completion of the probationary or trial period, it may be eligible for a hybrid arrangement with at least three on-site workdays per week, subject to departmental business needs. Employees providing services or working in patient care or clinical areas must comply with the University's influenza vaccination requirement.

Requirements

High school diploma or GED.
At least 3 years of experience directly related to the duties and responsibilities; completed degrees above the minimum education requirement may substitute for experience on a year-for-year basis.
Ability to manage multiple concurrent priorities and adapt to changing business needs.
Strong organizational, communication, and problem-solving skills.
Strong attention to detail, professionalism, confidentiality, and customer service.
Ability to independently coordinate processes, monitor deadlines, follow up with stakeholders, and work with minimal supervision.
Ability to build productive working relationships with employees, supervisors, and institutional partners.

Nice To Haves

Experience supporting recruitment, hiring, onboarding, personnel actions, or human resources operations.
Experience interpreting and applying policies, procedures, and guidelines.
Experience using HR, applicant tracking, payroll, or personnel management systems.
Ability to coordinate multiple recruitments and personnel transactions simultaneously while maintaining accuracy and attention to detail.
Experience with Smartsheet, Excel, Adobe Acrobat, Outlook, and other business applications.
Experience maintaining confidential records and handling sensitive employee information.
Ability to track deadlines, monitor compliance requirements, and independently follow processes through completion.
Experience providing exceptional customer service and support to employees, supervisors, applicants, and leadership.
Strong written and verbal communication skills.
Experience in healthcare, higher education, academic, or a large complex organizational environment.
Experience supporting compensation-related processes, salary placement reviews, or workforce data tracking.

Responsibilities

Coordinate staff and student recruitment and hiring processes.
Coordinate onboarding, personnel transactions, compensation-related requests, and employee lifecycle activities.
Work with department leadership, hiring managers, School of Medicine Human Resources, and central UNM Human Resources to ensure accurate, timely, and compliant employment actions.
Manage assigned HR processes from initiation through completion, monitoring deadlines and outstanding items and communicating with stakeholders.
Provide customer service and support to employees and hiring managers.
Maintain professionalism and confidentiality when handling employee information.