HR Tech Analyst - Payroll & Benefits Systems

PUMA•Boston, MA

4d•$62,700 - $83,380

About The Position

The HR Tech Analyst - Payroll & Benefits Systems role focuses on owning the configuration and management of Payroll and Benefits systems within the Workday environment. This includes handling system setup, troubleshooting, supporting integrations, leading testing efforts, and developing reports. The position requires close collaboration with various teams, including Payroll, Benefits, HR, Finance, and the global HR Technology team, to ensure operational continuity and drive system enhancements. The role emphasizes a structured approach to documentation and process management, with opportunities for independent work within a lean, global team.

Requirements

4–6 years of hands-on Workday experience with strong focus on Payroll and/or Benefits systems configuration.
Strong configuration experience within enterprise HR/payroll systems, ideally including Workday Payroll and Benefits.
Experience supporting payroll-related business processes, integrations, eligibility rules, deductions, pay calendars, and operational system workflows.
Understanding of US multi-state payroll operations and compliance requirements; Canada experience is a plus.
Experience supporting HR/payroll integrations, EIBs, vendor feeds, or related system interfaces.
Strong testing and troubleshooting skills with ability to identify issues, validate fixes, and manage priorities independently.
Structured approach to documentation, process management, and operational support.
Strong communication skills and ability to work cross-functionally with Payroll, HR, Finance, and operational stakeholders.

Nice To Haves

Comfortable working in a lean, global team environment with high ownership and autonomy.
Workday Pro certification in Payroll and/or Benefits.
Experience with UKG/Kronos Dimensions or other workforce timekeeping platforms.
Experience in retail, distribution, or other high-volume hourly employee environments.
Exposure to additional HRIS platforms and HR technology ecosystems beyond Workday.
Experience working in a global HR Technology or COE structure.

Responsibilities

Own Payroll and Benefits system configuration within the current Workday environment, including pay groups, earnings and deductions, eligibility rules, business processes, condition rules, pay calendars, and benefit plans.
Manage annual Open Enrollment system setup and support for the US, Puerto Rico, and Canada, including configuration updates, testing, eligibility rules, rate tables, and carrier integration support.
Act as the primary systems partner for Payroll and Benefits teams, troubleshooting issues, identifying root causes, and translating operational requirements into scalable system solutions.
Support and maintain payroll-related integrations, including carrier feeds, EIBs, vendor connections, and downstream data validation processes.
Lead testing activities for releases, payroll changes, benefits updates, and ongoing enhancements, including test planning, execution, issue tracking, and validation.
Build and maintain HR system reports, calculated fields, and operational reporting solutions supporting Payroll, Benefits, HR, and compliance processes.
Support payroll-related timekeeping processes and partner on troubleshooting data flow and integration issues between systems.
Maintain clear documentation, SOPs, testing records, and process guides to support operational continuity and knowledge sharing.
Partner closely with Payroll, Benefits, HR, Finance, and colleagues across the global HR Technology team on projects, enhancements, audits, and process improvements.