HR Systems Manager

First Global Management Services, Inc.•New York, NY

11d•$116,000 - $135,000•Hybrid

About The Position

The HR Systems Manager will play a key role within the IT organization, collaborating closely with the People & Culture (P&C) team to define and execute the strategy for core HR platforms (BambooHR, UKG, Greenhouse, Docebo). This role is responsible for the ongoing systems management, as well as contributing to the evaluation, selection and implementation of future HR technologies. The ideal candidate will have a strong systems mindset and a passion for enhancing automation, efficiency, and reducing manual efforts across the business. This position also involves managing vendor relationships and coordinating with third-party consultants, serving as a critical link between IT and People & Culture. The role also requires flexibility to occasionally work outside of traditional office hours, depending on demand and production requirements.

Requirements

Bachelor’s Degree preferred
Position requires more than 8-10 years of experience
Knowledge of and experience with HRIS, ATS, and LMS systems and functionality (e.g., BambooHR, UKG, Greenhouse, Docebo)
Experience with 1-2 implementations of an HRIS system (preferably UKG, Workday, SuccessFactors)
Experience working with vendors and third-party technology partners
Multiple (5+) years of relevant experience with HR systems in a global enterprise
Configuration of design templates, development work and customization of HRIS, ATS, and LMS systems
Strong initiative with an appetite to learn and develop
Strong attention to detail and the ability to see jobs through to completion
Ability to prioritize work and meet deadlines with excellent planning and organizational skills
Ability to successfully work under pressure and deliver change
Ability to work both independently, and within a team, and a strong team player

Responsibilities

Build and maintain relationships with vendors and external consultants to manage delivery of services (e.g. feature updates, system support, etc.).
Provide training across P&C teams to ensure understanding of how the systems work and how to use it efficiently and effectively.
Collaborate with the Encore team responsible for HR Technology to ensure changes are communicated and tested.
Collaborate with P&C to enhance processes and system controls, aiming to improve efficiency and overall operational effectiveness.
Partner with IT Operations to automate and maintain user accounts and roles for HR systems.
Evaluate and prioritize improvements and issue resolutions based on stakeholder feedback and overall business impact.
Maintain API and/or low-code HRIS integrations across systems.
Maintain a detailed log of all open items, including updates, reported bugs, fixes, and pending enhancements and proactively support the resolution and closure of outstanding issues by coordinating with relevant teams.
Build and improve reports within the existing systems to ensure accuracy and efficiency.
Work with Data + Insights and Data Governance to define data/metrics needed for P&C dashboards across systems.
Serve as the primary point of contact for managing Applicant Tracking and Learning Management Systems, including vendor relationship management.
Build new reports and enhance existing ones to support data-driven decision-making.
Effectively monitor and maintain system license usage.
Develop and maintain any API or low-code integration across all systems.
Continuously work with P&C to improve the overall processes and controls to enhance system efficiency and user experience.

Benefits

Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Mobile Phone Allowance
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.