HR Sr Generalist

TaskUs•Chandler, AZ

5h•Onsite

About The Position

The HR Sr Generalist will be an integral part of the HR team assisting with Employee Relations and special projects. TaskUs looks for individuals who are constantly striving for excellence in both their personal and professional lives. The rapid growth demands high performance, and the company has a talented and motivated team. This role is for someone looking for a new challenge or to be part of something historic, to help change the way the world works.

Requirements

3+ years of direct experience
Hourly population and/or call center experience highly preferred
PHR strongly preferred
Strong ability to multitask, extremely detail-oriented, and high sense of urgency
Background in roles requiring customer service and organizational skills
Experience with ADP, Oracle HCM, or other HR Information Systems

Responsibilities

Develops human resources solutions by collecting and analyzing information and recommending courses of action.
Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
Oversees and completes special projects to include setting timelines, coordinating with appropriate parties, conducting research, developing and organizing information, and fulfilling transactions.
Prepares reports by collecting, analyzing, and summarizing data and trends.
Ensures compliance with federal, state, and local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
Ensures all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
Reviews and files new hire paperwork including I-9 documentation.
Tracks and administers employee leave, including but not limited to FMLA, Military, and Disability leaves.
Administers the Employee Satisfaction Survey.
Addresses any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
Manages documentation in personnel files.
Conducts exit interviews as needed.
Updates/revises employee policies and procedures as required by law or necessary for the business.
Maintains a positive culture by managing the day-to-day office tasks as needed.
Other duties as assigned based on the needs of the business.