HR Specialist

Blue OriginHuntsville, FL

About The Position

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin corporate functions, providing centralized support across Blue Origin business unit teams, functions, and locations. As an HR Specialist Level I on our HR Service Center you will support critical systems that serve Blue Origin employees. In this role, you will process support tickets, collaborate with cross-functional teams, and assist in the implementation of different technologies while providing exceptional customer service.

Requirements

  • 3+ years' experience with Learning Management Systems and/or HRIS platforms
  • Strong attention to detail and technical aptitude
  • Demonstrated ability to multitask and overcome obstacles with innovative solutions
  • Understanding of business goals and ability to recommend new tools or processes for continuous improvement
  • Excellent customer service orientation and communication skills
  • Ability to communicate effectively with both technical and functional audiences
  • Adaptability to work in a rapidly changing and complex environment

Nice To Haves

  • Experience with Cornerstone LMS platform
  • Experience with Workday HRIS platform
  • Familiarity with Jira or ServiceNow ticketing systems

Responsibilities

  • Process and maintain training documentation: Review forms and training records ensuring all fields are complete, accurate, and properly formatted before database entry. Identify and resolve documentation discrepancies with exceptional attention to detail.
  • Manage digital training records: Follow data entry best practices and conduct regular database audits to ensure proper configuration management.
  • Facilitate training: Conduct sessions with cross-functional administrators and instructors on best practices and governance policies.
  • Complete business process in HRIS platform to assist with supporting employee population
  • Create documentation: Develop detailed work instructions and publish knowledge base articles.
  • Support learning technologies: Assist in testing and deployment of new learning platforms and tools.
  • Ticket management: Process and complete assigned service requests according to defined service level agreements.
  • Continuous improvement: Identify process enhancement opportunities and contribute to implementation of solutions.
  • Additional responsibilities: Perform other duties as assigned.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
  • Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
  • Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion.
  • Bonus amounts and eligibility are not guaranteed and subject to change and cancellation.
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